Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic
LE MINH HANG

LE MINH HANG

HO CHI MINH

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Head of Sales and A/S Service Department

BK
Ho Chi Minh
04.2023 - Current
  • Led and managed a department of 30 employees, divided into three sales teams and one after-sales service team.
  • Successfully implemented telesales strategies that resulted insignificant revenue growth for a high-end English language program.
  • Developed and delivered comprehensive training programs for new employees, focusing on product knowledge, sales techniques, and customer service skills.
  • Provided regular feedback and coaching to team members to improve performance and enhance their professional development.
  • Monitored team performance, analyzed key metrics, and implemented strategies to optimize productivity and efficiency.
  • Collaborated with team leaders to assign tasks, address challenges, and ensure seamless workflow and customer satisfaction.
  • Fostered a positive and supportive work environment that encouraged teamwork, innovation, and employee engagement.
  • Cultivated strong relationships with key stakeholders, including the CEO in Korea, to ensure alignment with business objectives and strategic goals.

Manager and Interpreter

VEDEN KOREA
Ho Chi Minh
01.2019 - 10.2022
  • Supported the CEO in managing daily operations for a furniture and construction materials trading company, facilitating communication and transactions between Vietnamese and Korean partners.
  • Translated and interpreted documents during meetings, negotiations, and business trips, ensuring clear and accurate communication between parties.
  • Managed logistics, coordinated shipments, and resolved operational issues to ensure smooth business operations.
  • Contributed to building and maintaining strong relationships with suppliers, customers, and other stakeholders.

Freelancer

Ho Chi Minh
04.2018 - 12.2019
  • Provided professional interpreting services for various clients, facilitating communication between Korean and Vietnamese speakers in diverse settings.
  • Developed and delivered customized Korean language lessons to individuals and small groups, adapting teaching methods to meet specific learning needs and goals.

Sales and A/S Team Member

GREEN Paper
Korea
01.2015 - 12.2017

Contributed to the sales team by providing after-sales service to existing customers in Vietnam, and identifying new potential customers through telesales.

  • Utilized provided data to conduct effective telemarketing campaigns, generating leads, and building relationships with prospective clients.
  • Resolved customer inquiries and issues, ensuring customer satisfaction and retention.
  • Collaborated with the sales team to achieve sales targets and expand the company's market share in Vietnam and Southeast Asia.

Freelancer

Suwon
Suwon
05.2011 - 10.2013
  • Korean - Fluent in both written and spoken Korean, holding TOPIK 5 certification.

Auditor

KPMG
Ho Chi Minh
09.2009 - 04.2011
  • Assisted in organizing internal training programs, including preparing documents, securing training locations, arranging logistics for tea breaks, and communicating with trainers from Hong Kong and the UK.

Intern

HSBC
Ho Chi Minh
04.2009 - 07.2009
  • Assisted in organizing internal training programs, including preparing documents, securing training locations, arranging logistics for tea breaks, and communicating with trainers from Hong Kong and the UK.

Auditor

KPMG - Audit Department
Ho Chi Minh
  • Provided professional interpreting services for various clients, facilitating communication between Korean and Vietnamese speakers in diverse settings.
  • Developed and delivered customized Korean language lessons to individuals and small groups, adapting teaching methods to meet specific learning needs and goals.

Education

BACHELOR - FOREIGN ECONOMICS

Foreign Trade University
HO CHI MINH CTY
01.2009

Skills

  • CRM proficiency
  • Sales operations
  • Negotiation expertise
  • KPI tracking
  • Motivational skills
  • Excellent communication skills
  • Relationship building
  • Employee motivation
  • Visionary leadership
  • Key account management
  • Staff management

Certification

  • 05/2014: TOPIK 6 (89.5/100)
  • 05/2010: IELTS 7.5/9.0
  • 2009: TOEIC 875/990

Languages

  • Vietnamese (Native)
  • English (Intermediate)
  • Korean (Advance) - Fluent in both written and spoken Korean, holding TOPIK 6 certification.

Personal Information

  • Date of Birth: 09/ 21/ 1987
  • Gender: Female
  • Nationality: Vietnamese

Timeline

Head of Sales and A/S Service Department

BK
04.2023 - Current

Manager and Interpreter

VEDEN KOREA
01.2019 - 10.2022

Freelancer

04.2018 - 12.2019

Sales and A/S Team Member

GREEN Paper
01.2015 - 12.2017

Freelancer

Suwon
05.2011 - 10.2013

Auditor

KPMG
09.2009 - 04.2011

Intern

HSBC
04.2009 - 07.2009
  • 05/2014: TOPIK 6 (89.5/100)
  • 05/2010: IELTS 7.5/9.0
  • 2009: TOEIC 875/990

Auditor

KPMG - Audit Department

BACHELOR - FOREIGN ECONOMICS

Foreign Trade University
LE MINH HANG