Laxmi Gurung
Summary
Proven HR Intern at Snop Group FSD, adept in recruitment and maintaining high privacy standards. Excelled in streamlining hiring processes and resolving conflicts, enhancing employee relations. Skilled in administrative support and relationship building, significantly contributing to a positive work culture and efficient talent acquisition.
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
2
2
years of professional experience
Work History
HR Intern
Snop Group FSD
02.2016 - 05.2016
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Updated and maintained employee records to respond quickly to requests for information.
- Answered phone and performed clerical duties to assist human resources department.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Crew Member KFC
Kentucky Fried Chicken
08.2015 - 11.2015
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Healthcare Support Worker
Morris Grange
03.2014 - 08.2015
- Contributed to a positive work culture by supporting colleagues in their duties and offering assistance when needed.
- Facilitated communication between patients, families, and healthcare providers, helping to ensure understanding of care plans and expectations.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Provided comprehensive support to patients with activities of daily living, fostering independence and dignity.
- Improved patient satisfaction scores by consistently providing timely, responsive care and addressing individual concerns proactively.
Education
Master of Arts - Human Resource Management
Teesside University
Middlesbrough, England11-2015
Skills
- Recruitment
- Employee relations
- Labor relations
- File management
- Administrative support
- Clerical support
- Relationship building
- Recruitment and hiring
Singing
I like singing and i regularly perform during local community program's
Languages
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Timeline
HR Intern
Snop Group FSD
02.2016 - 05.2016
Crew Member KFC
Kentucky Fried Chicken
08.2015 - 11.2015
Healthcare Support Worker
Morris Grange
03.2014 - 08.2015
Master of Arts - Human Resource Management
Teesside University
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