Summary
Overview
Work History
Education
Skills
Honors And Activities
Hobbies and Interests
Activities
Certification
Languages
Timeline
Volunteer
Laxman Rav

Laxman Rav

Singapore

Summary

Highly organized and friendly individual with a proven ability to establish positive, long-term, and enjoyable relationships with clients, colleagues, and company vendors. Eager to acquire new skillsets and quick to grasp new concepts. Capable of independently performing tasks and duties, while also being an enthusiastic team player.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Guest Associate

Universal Studios
02.2025 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Assisted with event coordination, resulting in successful functions and satisfied clients.
  • Trained new team members on company policies, procedures, including hospitality industry best practices fostering their growth within our organization.
  • Handled reservation inquiries accurately, securing bookings and maximizing hotel occupancy rates.
  • Assisted management with implementing cost-saving measures while still maintaining exceptional levels of service.
  • Managed front desk operations during busy periods, effectively prioritizing tasks without sacrificing attention to detail or customer care quality.
  • Developed strategies for encouraging positive online reviews from satisfied customers which led to increased bookings.
  • Provided personalized recommendations on local attractions, contributing to the overall enjoyment of each guest''s stay.
  • Streamlined check-in and check-out processes for improved efficiency and guest convenience.

Tram Captain

Mandai Wildlife
10.2024 - 02.2025
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies.
  • Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
  • Resolved conflicts within the team swiftly, ensuring an amicable resolution that maintained workplace harmony while addressing core issues constructively.
  • Ensured smooth operations by maintaining open lines of communication between team members and upper management.
  • Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.

Software Engineer

NCS
02.2024 - 09.2024
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Refactored legacy codebases for improved maintainability, paving the way for easier future updates.

Waiter/ Kitchen Staff

Yayoiken Japanese restaurant
06.2018 - 08.2018
  • Waited tables in Yayoiken Restaurant
  • Manages multiple orders at once, note keeping, and log book checking
  • Assisted in Preparation of food

Shelter Helper(Temp)

SPCA Singapore
08.2013 - 02.2014
  • Helped keep log books and equipment in working order
  • Cleaning and maintenance of shelters and pets
  • Helping out at the SPCA Store and Souvenir Shop

Education

Bachelor Degree - Digital Media

SUSS
Clementi

Diploma - Multimedia and Info-comm Technology

Nanyang Polytechnic
01.2021

GCE ‘O’ Levels -

Anglo-Chinese School (Barker Road)
12.2017

NAFA(Nanyang Academy of Fine Arts)
06.2017

Skills

  • Microsoft Office applications
  • Adobe software
  • Photoshop
  • Dreamweaver
  • Illustrator
  • Animate Edge
  • NetBeans
  • Android Studio
  • Xcode
  • Windows
  • Mac
  • C#
  • Java
  • ASPNET
  • Swift
  • HTML
  • CSS
  • SQL
  • MySQL
  • Communication skills
  • English
  • Tamil
  • Korean Language
  • Management
  • Leadership
  • Multi Camera Production(PS Want to learn more)
  • Graphics and Supers
  • Editing
  • Journalism
  • Creative Flair

Honors And Activities

Recipient of academic achievement awards during primary and secondary school.

Hobbies and Interests

  • Running
  • Reading
  • Watching documentaries and movies
  • Computer and console gaming
  • Travelling and IT gadgets
  • Music

Activities

  • Nanyang Polytechnic, Guitar Club, 04/01/18, 10/31/19, Ultimate Frisbee, 01/01/18, 04/30/18
  • Anglo-Chinese School (Barker Road), Choir, 01/01/13, 08/31/16

Certification

Scrum Developer

Business Communications Level 1

Guitar grade 6 Trinity

Public Speaking

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Guest Associate

Universal Studios
02.2025 - Current

Tram Captain

Mandai Wildlife
10.2024 - 02.2025

Software Engineer

NCS
02.2024 - 09.2024

Waiter/ Kitchen Staff

Yayoiken Japanese restaurant
06.2018 - 08.2018

Shelter Helper(Temp)

SPCA Singapore
08.2013 - 02.2014

GCE ‘O’ Levels -

Anglo-Chinese School (Barker Road)

NAFA(Nanyang Academy of Fine Arts)

Bachelor Degree - Digital Media

SUSS

Diploma - Multimedia and Info-comm Technology

Nanyang Polytechnic

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Laxman Rav