Law Wen Shan
Singapore
Summary
Fresh graduate with a Bachelor's degree in Engineering from Beihang University. Eager to apply academic knowledge and passion for aviation. Highly motivated to learn and contribute in the cadet pilot programme, bringing strong sense of safety, diligence, and commitment to achieving company goals.
With a proven track record in enhancing operational efficiency, demonstrated expertise at Fullerton Healthcare Group by streamlining registration processes. Ability to collaborate effectively with teams allows for excellence in high-pressure environments, consistently ensuring meticulous attention to detail and a strong commitment to policy compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registration Admin (Part-Time)
Fullerton Healthcare Group Pte. Limited
01.2022 - 04.2023
- Provided exceptional customer service to registrants, addressing inquiries and resolving issues promptly.
- Implemented effective communication strategies for timely dissemination of registration updates and changes.
- Managed high volumes of daily registrations, ensuring accurate data entry and prompt processing.
- Handled sensitive personal information with discretion, adhering to strict confidentiality protocols at all times.
Kitchen Staff (Part-Time)
Sushi Express Group Pte Ltd.
07.2020 - 10.2021
- Maintained a clean and organised workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximise productivity and safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Customer Service Agent (Internship)
SATS Ltd.
09.2019 - 02.2020
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Kept up-to-date on flight schedules to provide accurate information for travellers seeking assistance.
- Maintained calm under pressure while managing stressful situations involving delayed or cancelled flights.
- Collaborated with team members to achieve high levels of performance in demanding situations.
- Conducted thorough ticket verification to maintain airline security standards and prevent fraud incidents.
Crew (Part-Time)
Mr Bean
12.2016 - 09.2019
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality and efficiency.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Bachelor of Engineering - Flight Vehicle Design And Engineering
Beihang University
China06.2024
Diploma in Aerospace Electronics -
Temasek Polytechnic
Singapore04.2020
GCE 'O' Level -
Pei Hwa Secondary School
Singapore12.2016
Primary School Leaving Examination (PSLE) -
Marymount Convent School & Radin Mas Primary School
12.2012
Skills
- Adaptability
- Attention to Detail
- Critical Thinking
- Diligence
- Microsoft Office
- Organization
- Policy Compliance
- Problem-Solving
- Teamwork and Collaboration
Additional Information
- Appointed as Assistant Secretary of Fernvale Zone I Residents' Network from 1 January 2022 to 31 December 2025
- Appointed as Executive Member of Zone I Residents' Committee (RC) @ Sengkang South from 1 January 2020 to 31 December 2021
Languages
English
Chinese
Certification
- Completed the CPR(HO)+AED PROVIDER COURSE, jointly organized by PA Emergency Preparedness Division (EPD) and Fernvale Zone I RN on 25/09/2022
Timeline
Registration Admin (Part-Time)
Fullerton Healthcare Group Pte. Limited
01.2022 - 04.2023
Kitchen Staff (Part-Time)
Sushi Express Group Pte Ltd.
07.2020 - 10.2021
Customer Service Agent (Internship)
SATS Ltd.
09.2019 - 02.2020
Crew (Part-Time)
Mr Bean
12.2016 - 09.2019
Bachelor of Engineering - Flight Vehicle Design And Engineering
Beihang University
Diploma in Aerospace Electronics -
Temasek Polytechnic
GCE 'O' Level -
Pei Hwa Secondary School
Primary School Leaving Examination (PSLE) -
Marymount Convent School & Radin Mas Primary School
- Completed the CPR(HO)+AED PROVIDER COURSE, jointly organized by PA Emergency Preparedness Division (EPD) and Fernvale Zone I RN on 25/09/2022
Similar Profiles
AMY COLUMNA ANTONIOAMY COLUMNA ANTONIO
Assistant Manager - Training & QA at Fullerton Healthcare Group Pte LtdAssistant Manager - Training & QA at Fullerton Healthcare Group Pte Ltd
YITING YANGYITING YANG
ASSISTANT MANAGER at FULLERTON HEALTHCARE GROUPASSISTANT MANAGER at FULLERTON HEALTHCARE GROUP
Goh Jia Ling SherylGoh Jia Ling Sheryl
Key Account Manager at Fullerton Health Pte LtdKey Account Manager at Fullerton Health Pte Ltd