Overview
Work History
Education
Skills
Timeline
Details
Hobbies and Interests
Generic

Law Chew Kwong

Jurong West

Overview

8
8
years of professional experience

Work History

Food and Beverage Server

Jollibee
04.2025 - Current
  • Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
  • Ensured accuracy in order taking and delivery, enhancing overall dining experience.
  • Collaborated with kitchen staff to expedite meal preparation and improve service efficiency.
  • Trained new staff on service protocols and menu knowledge to maintain consistency.

Customer Service Officer

Mentor Media
09.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted large volume of customers daily, fostering positive experiences and prioritizing customer satisfaction.
  • Resolved customer complaints promptly, alleviating dissatisfaction through timely and effective solutions.
  • Leveraged in-depth product knowledge to provide customers with accurate information and tailored recommendations.

Logistics

Avant Logistic Service
03.2020 - 01.2023
  • Preparing Sales and item for delivery and for sending to For the next day
  • To ensure Items in ready Condition send out for delivery.

Retail Sales

Golden Village
04.2018 - 03.2020
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
  • Identified and maximized sales opportunities, and increased customer retention rates.

Education

Social Media Advertising Professional -

FirstCom Academy
Singapore

Professional Leadership and Business Development -

FirstCom Academy

Google Marketing Professional -

FirstCom Academy

Nitec -

ITE Central

Certificate in Engineering And IT - Information Technology

PSB Academy
Singapore
04.2001 -

Skills

Adaptability

Communication

Customer Service

Excellent Communication Skills

Communication Skills

Timeline

Food and Beverage Server

Jollibee
04.2025 - Current

Customer Service Officer

Mentor Media
09.2023 - Current

Logistics

Avant Logistic Service
03.2020 - 01.2023

Retail Sales

Golden Village
04.2018 - 03.2020

Certificate in Engineering And IT - Information Technology

PSB Academy
04.2001 -

Nitec -

ITE Central

Google Marketing Professional -

FirstCom Academy

Professional Leadership and Business Development -

FirstCom Academy

Social Media Advertising Professional -

FirstCom Academy

Details

Jurong West, 641651, 96739731, raitoright@gmail.com, 04/26/97, Singaporean

Hobbies and Interests

Gaming

Law Chew Kwong