Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Lau Xin Yienn

Lau Xin Yienn

Public Relation
Singapore

Overview

8
8
years of professional experience
2015
2015
years of post-secondary education
2
2
Languages

Work History

Construction Admin

Liko Construction Pte Ltd
11.2020 - 05.2023
  • Handles Claim Report submission to MA/OM
  • Check calculation and items for claims
  • Data entry ,ensuring database is up to date
  • Update all quotation, invoice record in Master list
  • Coordinate with Executive for Payment
  • Monitoring of jobs and follow up with Executives
  • Reply Email if needed
  • Answering Phone calls
  • Issued Po ,Quotation and invoice

Public Relations Officer

Sam Lain Equipment Services Pte Ltd
11.2018 - 02.2020
  • Handles PR Report Submission
  • Handles Outreach Matters - Private(Landed), Commercial, HDB /Town Council
  • Planning Schedule for Outreach, next coming work area by cluster which is priority
  • Coordinate with Team if owner/client have any request or feedback
  • Liaise and make appointments with the owner.
  • Developed strong relationships with key influencers and stakeholders within the industry.

Store Manager

YISHION Pte Ltd- Fashion Boutique
08.2017 - 10.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Sales Assistant

YISHION Pte Ltd- Fashion boutique
04.2015 - 08.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Education

SPM O-Level Certification -

SMK PW

Diploma in business - undefined

EXERCEO BUSSINESS INTERNATIONAL COLLEGE

Workplace Safety and Health Management in Construction Industry - undefined

BCSS

Skills

Proficient in Microsoft Office Excel

Personal Information

  • Date of Birth: 06/24/96
  • Nationality: Malaysian

Timeline

Construction Admin

Liko Construction Pte Ltd
11.2020 - 05.2023

Public Relations Officer

Sam Lain Equipment Services Pte Ltd
11.2018 - 02.2020

Store Manager

YISHION Pte Ltd- Fashion Boutique
08.2017 - 10.2018

Sales Assistant

YISHION Pte Ltd- Fashion boutique
04.2015 - 08.2017

Diploma in business - undefined

EXERCEO BUSSINESS INTERNATIONAL COLLEGE

Workplace Safety and Health Management in Construction Industry - undefined

BCSS

SPM O-Level Certification -

SMK PW

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