Summary
Overview
Work History
Education
Personal Information
Timeline
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Lau Wai Seng Larry

Summary

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Overview

18
18
years of professional experience

Work History

Founding Director

Galo Pte Ltd
07.2022 - Current
  • Established and maintained relationships with key stakeholders.
  • Fostered a culture of collaboration and innovation within the organization, empowering employees to take ownership of their work and achieve success.
  • Cultivated positive working relationships with external stakeholders including vendors, suppliers, regulators, local communities which contributed to successful collaborations benefiting all involved parties.
  • Successfully executed turnaround strategies for underperforming divisions or departments resulting in improved performance and increased profitability.
  • Implemented innovative solutions to streamline operations, reduce overhead costs, and increase overall efficiency.
  • Managed financial, operational and human resources to optimize business performance.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Designed impactful landing pages that effectively captured leads while showcasing the company''s unique offerings.
  • Increased brand visibility by developing and executing comprehensive digital marketing strategies.
  • Managed digital advertising budgets, ensuring efficient allocation of resources for optimal ROI.
  • Created and managed social media campaigns to increase brand engagement.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Founding Director

New Hainan Cuisine LLP
10.2020 - 05.2021
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.

Assistant Manager Property and Technical Services Management (Operations)

Mapletree Commerical Property Management Pte Ltd
10.2012 - 09.2016
  • Carry out the day-to-day operation of the Mall
  • Set and met the targets of cost savings, process benefits and spend visibility
  • Planned and managed for transition of services at end of contract term
  • Identified key performance indicators, service levels, deliveries and acceptance for services and work results
  • Identified possible upgrade or additional equipments to improve operational functions
  • Prepared budget for Operation cost for building maintenance and management
  • Ensured control of expenses in supplies, equipment and labour
  • Follow up with tenant’s queries and feedbacks
  • Attend to incidents occurred in the Mall, to submit report to Insurers when necessary and follow up with the claims
  • Prepared annual recommendations for capital improvements in areas cover by scope of responsibilities for management’s approval
  • Involve in the planning and execution of A&A works, including preparation of specifications, budgeting, calling of tenders, award of contracts and set work schedules including implementation of safety procedures for occupational, etc followed by supervision of works up to completion
  • Involved in monthly Workplace Health and Safety Committee Meeting, to ensure safety is not compromised in the organization
  • Supervise a group of technicians in the Mall and ensure that all mechanical & electrical equipment are in operating order
  • Propose energy saving plans to Management
  • Carry tenancy improvement works by liaison with the tenants and other colleagues
  • Ensure that all energy consumptions are within budgets month to month
  • Plan and execute the Annual Power shut down for the mall

Senior Building Executive & Fire Safety Manager (Operation)

Jurong Point Realty Ltd
06.2009 - 09.2012
  • Carry out the day-to-day operation of the Mall
  • Set and met the targets of cost savings, process benefits and spend visibility
  • Planned and managed for transition of services at end of contract term
  • Identified key performance indicators, service levels, deliveries and acceptance for services and work results
  • Identified possible upgrade or additional equipments to improve operational functions
  • Prepared budget for Operation cost for building maintenance and management
  • Ensured control of expenses in supplies, equipment and labour
  • Involved in the handing over and taking over of Jurong Point 2 and identified defects during DLP period and follow up with Main Con on the defects after DLP period
  • Follow up with tenant’s queries and feedbacks
  • Attend to incidents occurred in the Mall, to submit report to Insurers when necessary and follow up with the claims
  • Prepared annual recommendations for capital improvements in areas cover by scope of responsibilities for management’s approval
  • Research and achieved Asian Shopping Centre Awards 2010
  • Involve in the planning and execution of A&A works, including preparation of specifications, budgeting, calling of tenders, award of contracts and set work schedules including implementation of safety procedures for occupational, etc followed by supervision of works up to completion
  • In charge of season parking for Tenants and the Centris residents
  • Involved in monthly Workplace Health and Safety Committee Meeting, to ensure safety is not compromised in the organization
  • To carry out duties as the Fire Safety Manager to ensure the fire safety equipments are operation, perform Fire Safety inspection in tenant’s premises, work together with SCDF to further improve Mall’s fire safety requirements
  • Obtained Fire Excellence Award 2010 for JP 2
  • Carried out Crisis Management and Fire drill with tenants, Centris residents and stakeholders (SPF, SCDF, SBS and SMRT.)
  • Involved in monthly Safety & Security Watch Group meeting with Authority and stakeholders within the region
  • Carried out Crisis and Fire Safety briefing to tenants, staffs and external parties (SCDF & Insurance Company)
  • Main liaison personal for SCDF and SPF
  • Obtained commentary SSWG award 2011 from SPF
  • Prepared and responsible the SOP of the Security & Safety handbook in the organization
  • Involve in the monthly A&P events in the mall
  • Plan and execute the Annual Power shut down for the mall

Officer (Retail Distribution)

Singapore Pools (Pte) Ltd
06.2008 - 06.2009
  • To manage the leasing and tenancy agreements of all SPPL branches
  • Act as the contact point of Landlords, authorities, external sources and different departments within SPPL regarding matter arising from different branches
  • Answered requests from Landlords and Agents on the leasing of potential units
  • Lead the renovation on the various SPPL branches e.g
  • Sim Lim Square & Siglap Centre
  • Hire contactors to rectify the defects within all SPPL branches
  • Alias with malls owner and in charge of the setting up temporary sites in retail malls e.g Plaza Singapura “8 Million Draws”, Motor Racing(F1) Booth for Suntec City Mall, Raffles City & Raffles Xchange, River Hong Bao 2009 and Hong Bao road show for Suntec City Mall, RafflesXchange, Tanjong Pagar Xchange and Osim’s outlets
  • Research on potential sites and work out networks optimization of different branches and outlet progression

Asset Executive

Global Real Estate Services Pte Ltd
01.2008 - 05.2008
  • Leasing of Bukit Merah View Block 112 (96 Units)
  • To facilitate and prepare relevant documents to be handed to the tenants
  • Rectification of defects within apartments during DLP period
  • Submit monthly reports to HDB
  • Collection of rental from tenants and addressing arrear cases
  • Answering enquiries from keen tenants and agents, while marketing out available units
  • Co-ordinate with Town Council officers on the common area defects and feedbacks
  • National Art Council (42 Sites)
  • Carry out building audit inspection and prepare reports for defects identify
  • Co-ordinate and call for quotations for defects within selected sites
  • Carry activities and housing inspection to selected sites
  • Feedback to National Art Council on tenant’s suggestions and feedback

Property Officer

Property Facility Services Pte Ltd (Formerly Capital International Asset Management Pte Ltd)
10.2006 - 12.2007
  • Attached to HDB Commerical Projects – Yew Tee Shopping Centre, Lim Bang Shopping Centre and Taman Jurong Shopping Centre
  • Maintenance and remedy defects
  • Co-ordinate contracts for A & A works, inclusion of trade, sub-let, assignment and termination
  • Submit monthly management reports
  • Propose, submit and co-ordinate improvement works with HDB
  • Organize promotions with HDB to draw crowd in
  • Co-ordinate with HQ for tenancy agreements, renewals and follow up
  • In charge concourse booking and push cart, submit the monthly sales report
  • Co-ordinate and liaise with term contractors, certify work done
  • Invite quotation for works and recommend it to our landlords
  • Co-ordinate with Constituency to hold their functions, activities and MP visits
  • Co-ordinate with tenants and HDB together for dialogue sessions
  • Enforcements on tenants for irregularities and rental arrears
  • Work closely with carpark management for illegal parking and enforce notice of composition if necessary
  • Work closely with NEA and Town Council on the prevention and extermination of unwanted pests
  • Attached to Monterey Park Condominium of 280 units as Assistant Condominium Manager
  • Great exposure in tackling and spotting defects / supervision of rectification work
  • Prepare and convene AGM and EOGM
  • Preparation of report and operational budget
  • Preparation of weekly maintenance reports for Management Corporation which includes recommendations and proposals to resolve estate matters
  • Supervise the M&E Team on site
  • Resolve matters with the most appropriate solutions in the day-to-day running of the estates
  • Collate and prepare tender documents with professional consultants
  • Evaluate tenders and interview short-listed contractors
  • Identify, plan and initiate improvement works to enhance the value of the properties
  • Involve in Maintenance Management (planned, predictive and preventive maintenance) planning and R&R works to building related works and structures including M&E services, cleaning, landscaping, security and car park operations, etc
  • Involve in the planning and execution of A&A works, including preparation of specifications, budgeting, calling of tenders, award of contracts and set work schedules including implementation of safety procedures for occupational, etc followed by supervision of works up to completion
  • Carry out administrative and hands-on duties for all term contracts, yearly budgeting, calling of tenders, prepare specifications and negotiate for the best offer
  • Conduct building inspections and energy audits and energy conservation to implement cost savings measures and ensure savings are achieved
  • Take care of tenants’ needs and renovations follow-up

Education

Bsc - Facilities Management

Trent Global / Heriot Watt University
07.2008

Diploma - Building and Real Estate Management

Ngee Ann Polytechnic
06.2004

GCE ‘O’ Level -

Pioneer Secondary School
12.2000

Personal Information

  • Age: 41
  • Citizenship: Singaporean
  • Date of Birth: 09/30/83
  • Gender: Male
  • Marital Status: Married

Timeline

Founding Director

Galo Pte Ltd
07.2022 - Current

Founding Director

New Hainan Cuisine LLP
10.2020 - 05.2021

Assistant Manager Property and Technical Services Management (Operations)

Mapletree Commerical Property Management Pte Ltd
10.2012 - 09.2016

Senior Building Executive & Fire Safety Manager (Operation)

Jurong Point Realty Ltd
06.2009 - 09.2012

Officer (Retail Distribution)

Singapore Pools (Pte) Ltd
06.2008 - 06.2009

Asset Executive

Global Real Estate Services Pte Ltd
01.2008 - 05.2008

Property Officer

Property Facility Services Pte Ltd (Formerly Capital International Asset Management Pte Ltd)
10.2006 - 12.2007

GCE ‘O’ Level -

Pioneer Secondary School

Bsc - Facilities Management

Trent Global / Heriot Watt University

Diploma - Building and Real Estate Management

Ngee Ann Polytechnic

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Lau Wai Seng Larry