LARRY ZI WANG
Business Analyst
Summary
I'm experienced in conducting requirement gathering and test plan generation to ensure UAT being carried out successfully. I have also been through full project cycle (waterfall & Agile) as an ERP solution architecture to provide technical support and consultancy. I'm confident to priorities tasks assigned to me effectively to support the customers and perform critical thinking to value add to the project. I'm also competent to handle with large, disparate, and manually produced data sets. I had conducted a project with my team members to examine the efficiency of investment force on revenue for Moet Hennessy with MS excel VBA to perform analysis. During my final year project, my team and I have collaborated with Citibank to create an web application using python that helps to perform sentiment analysis under different languages with usage of Bert model and come out with valuable insights.
My Linkedin: https://www.linkedin.com/in/wangzi1993
Overview
6
6
years of professional experience
Work History
NTUC Income
Business Analyst, Business Excellence
09.2023 - Current
- Assisted in requirement gathering, test plan generation and conduct UAT testing.
- Streamlined project flow and generating user deck for direct guidance.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
YonYou Singapore Pte Ltd
ERP Software Consultant
06.2022 - 09.2023
- Project Implementation
- Operation and Maintenance, providing first level technical support & specialist guidance for up to 10 customers(online & onsite)
- Generating business report for customer using SQL
- Conduct training, UAT, requirement study
UPS Singapore
Business Analytics for Custom Brokerage
05.2019 - 08.2019
- Data analytic and report handling for brokerage department, generating annual report dashboard with MS Excel, VBA to increase user efficiency.
- Involved in projects handling custom clearance.
- Warehouse operation audit.
Centre for Research on the Economics of Ageing
Research assistant
09.2018 - 05.2019
- Test monthly pre-launch data collection surveys used in the research panel.
- Contact and assist elderly to complete survey up to 40mins.
- Collection and Sorting of Primary Data.
Education
Bachelor of Science - Business Analytics, Digitalization And Cloud Solution
Singapore Management University (SMU)
Skills
Proficient in Mandarin & English
Competent in coding languages (Python, MS SQL)
Competent in MS Excel
Particular academic interest in Business analysis and consultancy
Data Analysis
Requirements Gathering
Project Management
Additional Information
- Proficient in Double bass, played in Chinese Orchestra and Symphony band.
Accomplishments
Accomplished M9 & M9A certificate
Timeline
NTUC Income
Business Analyst, Business Excellence
09.2023 - Current
YonYou Singapore Pte Ltd
ERP Software Consultant
06.2022 - 09.2023
UPS Singapore
Business Analytics for Custom Brokerage
05.2019 - 08.2019
Centre for Research on the Economics of Ageing
Research assistant
09.2018 - 05.2019
Bachelor of Science - Business Analytics, Digitalization And Cloud Solution
Singapore Management University (SMU)
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