Summary
Overview
Work History
Education
Skills
Education
Accomplishments
Timeline
Generic
Lam Wei Kai (Kai)

Lam Wei Kai (Kai)

Summary

SUMMARY

A self-driven individual dedicated to providing quality care and meeting customers' needs for their ultimate satisfaction. Bilingually equipped, adaptable to a dynamic working environment, willing to learn new skills and ascend as always. Love-seeking challenging role and offers exceptional relationship-building and prospecting skills.

Overview

8
8
years of professional experience

Work History

Senior Interior Designer

LSP
12.2023 - 06.2025
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Streamlined communication with clients to better understand their vision and requirements, resulting in more accurate design executions.
  • Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
  • Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in the field.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Conducted client consultations to understand requirements and preferences.

Sales Executive

United Overseas Bank
01.2021 - 11.2023
  • Closed large sales to exceed quota and align with company targets.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Liaised with potential customers to determine needs and provide recommendations.
  • Converted cold leads to expanding territory and negotiating profitable contracts.
  • Cold calling and closing sales
  • Proactively led and developed high-performing Sales Executives to consistently deliver against annual targets.
  • Adopted flexible, enthusiastic and driven approaches to achieving business financial goals.

Sales Representative

ATOME
11.2019 - 07.2020
  • Worked at roadshows, IT fair conventions, and events.
  • Secured new clients through targeted prospecting and networking.
  • Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.
  • Ensuring customers use our app to get the discount they can get.
  • Engaging and explaining our product to the customers.
  • Assuring that the customers do not have any issues with the app.
  • Handling all customer's queries.
  • Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
  • Cold calling and closing sales

Direct Sales Representative

TPG Telecom
01.2017 - 12.2017
  • TPG is all about giving our customers the best experience with our SIM cards.
  • Helping customers to solve their issues, and developing and maintaining good relationships to build pipelines.
  • Retained clients and obtained referrals by promptly resolving customer complaints, adding value, and elevating service quality.
  • Engaging customers to use our products, assuring that our products are the best they will ever come by.
  • Consistently exceeded sales targets through a focused approach to regular customer interaction.
  • Established positive client relationships through strong customer rapport-building and interpersonal skills.
  • Increased profitability and revenue in sales.
  • Understanding the neuroscience behind why customers buy and don't.

Education

GCSEs -

Springfield Secondary School
2019

Skills

  • Engaging with customers
  • Customer liaison
  • Time management
  • Sales goal attainment
  • Bilingually equipped
  • Proficient communication and interpersonal skills
  • Outbound sales
  • Inbound sales
  • Hand sketching
  • Detail-oriented
  • Cost estimation
  • Budget management
  • Teamwork

Education

other

Accomplishments

  • Recognized by management for delivering outstanding results
  • Proven track record from United Overseas Bank.

Timeline

Senior Interior Designer

LSP
12.2023 - 06.2025

Sales Executive

United Overseas Bank
01.2021 - 11.2023

Sales Representative

ATOME
11.2019 - 07.2020

Direct Sales Representative

TPG Telecom
01.2017 - 12.2017

GCSEs -

Springfield Secondary School

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Lam Wei Kai (Kai)