Kah Fon Lam

• Prepared and managed in-store events to bring in potential in customers, build interest and increase department sales.
• Facilitated events that require sale of products.
• Met or exceeded monthly sales goals through individual and team sales.
• Started conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services.
• Set standard for team through passion and eagerness to assist clients and by promoting welcoming environment on sales floor.
• Processed paperwork for new sales, damaged or defective items and general customer returns.
• Demonstrated products and advised customers on optimal choices and techniques to close sales and exceed daily targets.

• Designed and developed creative solutions to satisfy marketing and communications requirements.
• Adhered to brand guidelines to maintain and enforce brand standards and elevate designs.
• Managed completed design products to match customer standards and specific branding targets.
• Updated skills, software and hardware to harness new technologies' features and offer innovative ideas for marketing campaigns.

Link: https://www.instagram.com/lashmemento/

• Collaborated cross-functionally to develop creative and informative graphics.
• Worked with customers to coordinate resources, prioritize activities and develop quality and timely products.
• Served as primary liaison with vendors for communication projects to drive quality, customer satisfaction and adherence to graphic and branding standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Used POS system to process sales, returns, online orders, and gift card activations.