Lam Cheng Yan
Summary
I am a curious learner who is always up for opportunities to go beyond my comfort zone! I enjoy learning new things and working with people.
Overview
4
4
years of professional experience
Work History
Service Crew Member
Hopscotch
04.2023 - Current
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash registers and POS systems
Production Intern
Our Grandfather Story
04.2022 - 07.2022
- Monitored production activities and machinery to detect and resolve problems
- Assisted with equipment organisation, packing and setting up for shoots
- Researched and sourced for equipment
- Sourced for potential profiles for upcoming stories
- Captured videos and photos for shotots
Grocery Picker
FoodPanda
04.2021 - 07.2021
- Stock taking and replenishment of stocks and picking items to complete orders in minutes
- Delivered exceptional level of service to customers and drivers by listening to concerns and answering questions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Retail assistant
Crocs
02.2020 - 03.2020
- Stock taking and replenishment of stocks.
- Learnt to be adapt quickly to adhere to different customers’ queries.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Retail assistant
Line Corporation
11.2019 - 01.2020
- Stock taking and replenishment of stocks.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Diploma - Mass Communication
Ngee Ann Polytechnic
2023
Ordinary Level -
Peirce Secondary School
2019
Skills
- Proficient in Adobe Applications: Illustrator, Photoshop, Premiere Pro etc
- Proficient in Microsoft Office: Word, Powerpoint, Excel
- Critical Thinking
- Attention to Detail
Accomplishments
- Edusave Merit Bursary 2016
- Edusave Certificate of Academic Achievement 2016
- NUS Geography Challenge Certificate of Achievement 2019
- Peirce Wind Symphony Certificate of Recognition 2018-2019
- Sub-committee member of Ngee Ann’s Film, Media and Studies (FMS) Society 2020
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Service Crew Member
Hopscotch
04.2023 - Current
Production Intern
Our Grandfather Story
04.2022 - 07.2022
Grocery Picker
FoodPanda
04.2021 - 07.2021
Retail assistant
Crocs
02.2020 - 03.2020
Retail assistant
Line Corporation
11.2019 - 01.2020
Diploma - Mass Communication
Ngee Ann Polytechnic
Ordinary Level -
Peirce Secondary School