Lalitha D/O Balan
Senior Logistics Assistance
Ipoh
Summary
Marital status: Marriage Expected salary: Negotiation Transport: Own Transport Notice Nationality: Malaysian Notice Period: 2 Month Date of Birth: 15 February 1989 Willing to relocate: Yes
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Senior Logistics Assistant
Elite Digital Logistic
09.2022 - Current
- Send shipping instructions (including BL draft, shipping certificate) to carrier within KPI timeframe
- Liaise with carrier for BL draft, verify and confirm BL with carrier
- Liaise with customer to follow up for any missing information & escalate any issue related to orders
- Prepare draft of documents (Invoice, packing list, COA, Insurance, COO, etc)
- Send COO application to focal person in KSA after vessel sailed
- Documents collation for submission
- Notify customers by email if any correction by the BL
- Support and take immediate action for the customer request
- Support the county mailbox
- Using EGS (EDL's Global ERP System)
- Using the platform provides a streamlined approach to logistic Operation that saves time, reduces costs, improves customer satisfaction, and meets defined/agreed key performance indicator
- EDL's EGS is deployed across regions in the cloud, providing consistent access to user in different location, greater resilience and disaster recovery capabilities as data and application are replicated across multiple regions
Test Superintendent
Carsem (M) Sdn Bhd
01.2021 - 01.2022
- Responsibility in daily line issues related to production
- To execute plan in the line, follow the demand & closely monitor the daily output performance
- Work with customers on the demand to meet cycle time and BU sales
- Create schedules and determine sequencing of develop and implement recovery strategies to maintain customer delivery schedule
- Ensure smooth changeover of shift by providing and receiving feedback on production issues from the other supervisors
- Provide timely feedback to immediate superior on production activities
- Take initiative and work with relevant parties to ensure equipment is always in production Mode
- Escalate if equipment is to be used for other purposes, then production
- Quality issue, need to initiate re-capture of lots
- Headcount planning to meet shift performance/target/HC deployment for critical process
Representative, Outbound Documentation (India Subcon)
APL (American President Lines)
01.2016 - 01.2020
- To create and rate Bills of Ladings (BL) and ensure accuracy and timeliness of all BLs for specific regions in South Asia and Europe
- To rectify BL error through issue of CBL
- In addition, this position is responsible for troubleshooting problems which may arise during the production of a bill of lading
- Rate the BL as requested by the customer
- To focus and work closely with Team lead/Assistance Managers to assign resources towards achieving 100% BL turn within 8 hours
- Train new user for India/BL
- Reading Country Mailbox
- Manage Queue efficiently
- To focus and ensure key customer accounts are given priority in terms of turn time within 3 hours and special requirements (AMENDMENTS)
- Using CCMS (Cargo & Container Management System)
- Using LARA (Line Agents Real Time Application)
- A business decision has been made to shut down the Global Business Services (GBS) division within the company completely.(RETRENCHMENT)
Education
Diploma -
Business Administration
01.2009 - 01.2012
BBM Hons - Financial Management
Business Management
01.2012 - 01.2015
Skills
Documentation
Excel
PowerPoint
Word
Strong attention to detail
Decision making in critical situations
Production output planning
Achievement on target
Transport
Own Transport
Personal Information
- Expected Salary: Negotiation
- Willing To Relocate: True
- Notice Period: 2 Months
- Date of Birth: 02/15/89
- Nationality: Malaysian
- Marital Status: Married
Timeline
Senior Logistics Assistant
Elite Digital Logistic
09.2022 - Current
Test Superintendent
Carsem (M) Sdn Bhd
01.2021 - 01.2022
Representative, Outbound Documentation (India Subcon)
APL (American President Lines)
01.2016 - 01.2020
BBM Hons - Financial Management
Business Management
01.2012 - 01.2015
Diploma -
Business Administration
01.2009 - 01.2012
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