Lai Teng Cheah
Summary
I have graduated in travel ,tourism n and hospitality management , although my learning course not related to my currently worked but l willing to learn and getting more HR experience to improve myself.
Overview
19
19
years of professional experience
Work History
HR & Administrative Assistant
Decks Pte Ltd
07.2018 - Current
- Managed Monthly Payroll for Singapore Employees , Malaysia Employees and China Employees (using Infotech Payroll Software ),ensuring timely payment of salaries without errors or discrepancies.
- Updated and Managed all leave record and overtime record for all employees
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Handling for monthly CPF contribution
- Handling for yearly Income to IRAS
- Handling for yearly levy waiver, childcare claim
- Handling all work pass application, work pass renewal and work pass cancellation in MOM systems.
- Personnel File Setup for all employees
- Handling renewals of Annual insurance ( Employees, Company Vehicle, Travel and All related retail shop )
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Managed employee exit interviews and paperwork.
- Assisted with onboarding of new employees.
- Processed documentation for employee actions such as new hires and terminations.
Procurement Assistant
HLT International Pte Ltd
04.2018 - 06.2018
- Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.
- Reduced purchasing costs with strategic negotiation tactics in collaboration with suppliers, resulting in significant savings for the company.
- Assisted in the development of procurement policies and procedures, ensuring compliance with industry standards and best practices.
Admin Clerk
Sing Chye Heng Investment Holdings Pte Ltd
01.2009 - 03.2018
- Issue All Delivery Order For all related departments store n boutiques (using sap software )
- Issues all delivery invoice for brunei counter - exported (using sap software )
- Recorded, updated, and checking sum total logistics delivery reports
- Posting All documents (Using Sap software )
- Handling n Filling documents
- Logistics arrangements for delivery to whole local related boutiques, departments store n promotion atrium.
Sales Associate
Sing Chye Heng Investment Holding Pte Ltd
06.2009 - 05.2012
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Sinjaya Food Enterprise Pte Ltd
04.2008 - 05.2009
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Bengawan Solo
03.2006 - 02.2008
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Restaurant Waiter
Sinjaya Food Enterprise Pte Ltd
02.2005 - 01.2007
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Diploma in Hospitality/Tourism/Hotel Management
Management Development Institute Of Singapore
Singapore03.2014
Professional Certificated In Business Management
Management Development Institute of Singapore
Singapore, Null, Singapore09.2012
Skills
- Microsoft Office
- Administrative Skills
- Human Resources Administration
- Human Resource Information System HRIS
- Data Entry
- Critical Thinking
- Team Player
- Computer Literacy
Additional Information
SGD 3,500, Anywhere in Singapore,
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Personal Information
- Expected Salary: SGD 3,500
- Gender: Female
- Nationality: Malaysia
Timeline
HR & Administrative Assistant
Decks Pte Ltd
07.2018 - Current
Procurement Assistant
HLT International Pte Ltd
04.2018 - 06.2018
Sales Associate
Sing Chye Heng Investment Holding Pte Ltd
06.2009 - 05.2012
Admin Clerk
Sing Chye Heng Investment Holdings Pte Ltd
01.2009 - 03.2018
Sales Associate
Sinjaya Food Enterprise Pte Ltd
04.2008 - 05.2009
Sales Associate
Bengawan Solo
03.2006 - 02.2008
Restaurant Waiter
Sinjaya Food Enterprise Pte Ltd
02.2005 - 01.2007
Diploma in Hospitality/Tourism/Hotel Management
Management Development Institute Of Singapore
Professional Certificated In Business Management
Management Development Institute of Singapore
Similar Profiles
Noah McElhaneyNoah McElhaney
Team Supervisor at Dynasty DecksTeam Supervisor at Dynasty Decks
Bryce KellyBryce Kelly
Sales Associate at Decks and DocksSales Associate at Decks and Docks
Eric GatesEric Gates
Owner at Designer Decks LLCOwner at Designer Decks LLC