Lai Teng Cheah
Summary
I have graduated in travel ,tourism n and hospitality management , although my learning course not related to my currently worked but l willing to learn and getting more HR experience to improve myself.
Overview
19
19
years of professional experience
Work History
HR & Administrative Assistant
Decks Pte Ltd
07.2018 - Current
- Managed Monthly Payroll for Singapore Employees , Malaysia Employees and China Employees (using Infotech Payroll Software ),ensuring timely payment of salaries without errors or discrepancies.
- Updated and Managed all leave record and overtime record for all employees
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Handling for monthly CPF contribution
- Handling for yearly Income to IRAS
- Handling for yearly levy waiver, childcare claim
- Handling all work pass application, work pass renewal and work pass cancellation in MOM systems.
- Personnel File Setup for all employees
- Handling renewals of Annual insurance ( Employees, Company Vehicle, Travel and All related retail shop )
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Managed employee exit interviews and paperwork.
- Assisted with onboarding of new employees.
- Processed documentation for employee actions such as new hires and terminations.
Procurement Assistant
HLT International Pte Ltd
04.2018 - 06.2018
- Enhanced supplier relations through consistent communication, fostering a positive working relationship and securing better pricing options.
- Reduced purchasing costs with strategic negotiation tactics in collaboration with suppliers, resulting in significant savings for the company.
- Assisted in the development of procurement policies and procedures, ensuring compliance with industry standards and best practices.
Admin Clerk
Sing Chye Heng Investment Holdings Pte Ltd
01.2009 - 03.2018
- Issue All Delivery Order For all related departments store n boutiques (using sap software )
- Issues all delivery invoice for brunei counter - exported (using sap software )
- Recorded, updated, and checking sum total logistics delivery reports
- Posting All documents (Using Sap software )
- Handling n Filling documents
- Logistics arrangements for delivery to whole local related boutiques, departments store n promotion atrium.
Sales Associate
Sing Chye Heng Investment Holding Pte Ltd
06.2009 - 05.2012
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Sinjaya Food Enterprise Pte Ltd
04.2008 - 05.2009
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Bengawan Solo
03.2006 - 02.2008
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Restaurant Waiter
Sinjaya Food Enterprise Pte Ltd
02.2005 - 01.2007
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Diploma in Hospitality/Tourism/Hotel Management
Management Development Institute Of Singapore
Singapore03.2014
Professional Certificated In Business Management
Management Development Institute of Singapore
Singapore, Null, Singapore09.2012
Skills
- Microsoft Office
- Administrative Skills
- Human Resources Administration
- Human Resource Information System HRIS
- Data Entry
- Critical Thinking
- Team Player
- Computer Literacy
Additional Information
SGD 3,500, Anywhere in Singapore,
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Personal Information
- Expected Salary: SGD 3,500
- Gender: Female
- Nationality: Malaysia
Timeline
HR & Administrative Assistant
Decks Pte Ltd
07.2018 - Current
Procurement Assistant
HLT International Pte Ltd
04.2018 - 06.2018
Sales Associate
Sing Chye Heng Investment Holding Pte Ltd
06.2009 - 05.2012
Admin Clerk
Sing Chye Heng Investment Holdings Pte Ltd
01.2009 - 03.2018
Sales Associate
Sinjaya Food Enterprise Pte Ltd
04.2008 - 05.2009
Sales Associate
Bengawan Solo
03.2006 - 02.2008
Restaurant Waiter
Sinjaya Food Enterprise Pte Ltd
02.2005 - 01.2007
Diploma in Hospitality/Tourism/Hotel Management
Management Development Institute Of Singapore
Professional Certificated In Business Management
Management Development Institute of Singapore
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