LAI SI FENG DAN
Student
Summary
Committed and hardworking with experience of processing transactions and assisting customers. Creative problem-solver capable of helping customers with various needs and ensures that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customer's products, promotions, or item location. Able to fully commit to the task that is assigned. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
5
5
years of professional experience
Work History
Student internship
Centre for Aquaculture & Veterinary Science
04.2023 - 09.2023
- Assisted with monitoring water quality parameters, including pH, temperature, and dissolved oxygen levels
- Contributed to research on sustainable aquaculture practices, feeding strategies, and environmental impact assessments
- Maintained detailed records of experimental data and laboratory procedures
- Ordering chemicals for carbohydrate, lipid and protein tests.
Service crew
Ichiban boshi - Suntec city
05.2020 - 11.2022
- Greeted customers, presented menus, and took orders accurately
- Delivered food and beverages promptly and checked on guest satisfaction
- Assisted in preparing tables, refilling drinks, and clearing dishes
- Maintained cleanliness and organization of service areas
- Processed payments and handled cash, credit, and digital transactions
- Collaborated with kitchen staff to ensure orders were prepared correctly and delivered timely.
Cashier
Pacific Bookstores Pte Ltd - Cedar Girls' Secondary School
3 2018 - 12.2018
- Restocked, arranged and organized merchandise
- Checked prices for customers when there was no prize indicated on the product
- Assisted customers with special services and promotional options
- Operated a cash register for cash, check and credit card transactions with accuracy.
Online packer
Pacific Bookstores Pte Ltd - Cedar Girls' Secondary School
03.2018 - 12.2018
- Promoted delivery efficiency by accurately labeling and organizing containers
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Teacher's Assistant
1Discovery-camp. com - Geylang methodist Secondary
05.2018 - 11.2018
- Oversaw groups of up to students at school and off-site locations, maintaining optimal safety and security
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Helped teachers recognize learning issues students faced and recommended solutions in order to help the students understand the science concepts better
- Worked with the lead teacher to monitor class schedules and take attendance
- Collaborated with teachers for lesson preparation by preparing materials, giving ideas for the lessons and setting up equipment.
Education
No Degree -
Temasek Polytechnic
21 Tampines Ave 1, Singapore 529757 4 2021 - 8 2024
Skills
Basic training on online packing
Cleanliness
Product restocking
Bagging and packaging
Excellent customer service and communication skills
Strong attention to detail and ability to multitask
Ability to handle stock management and inventory control
Complex Problem-Solving
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Student internship
Centre for Aquaculture & Veterinary Science
04.2023 - 09.2023
Service crew
Ichiban boshi - Suntec city
05.2020 - 11.2022
Teacher's Assistant
1Discovery-camp. com - Geylang methodist Secondary
05.2018 - 11.2018
Online packer
Pacific Bookstores Pte Ltd - Cedar Girls' Secondary School
03.2018 - 12.2018
Cashier
Pacific Bookstores Pte Ltd - Cedar Girls' Secondary School
3 2018 - 12.2018
No Degree -
Temasek Polytechnic
4 2021 - 8 2024
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