LAI SEE LIEW
Summary
With over 20 years of shipping experience, I am a Deputy General Manager at Ocean Network Express, a leading global container shipping company. I lead the Global Cargo & Stowage department, where I oversee stowage optimization, loadability enhancement, cost reduction, and terminal productivity improvement across the network.
My core competencies include operations management, team motivation, and e-commerce. I have facilitated multiple world record loads on 20K and 24K vessels, thanks to the close collaboration with the central planners and various internal stakeholders. I have also improved terminal efficiency and performance through the terminal partnering program, which involves strategic alignment and communication with the terminal operators. My mission is to deliver excellence, innovation, and value to our customers and partners in the shipping industry.
Overview
25
25
years of professional experience
Work History
Deputy General Manager
Ocean Network Express Pte Ltd
2018.04 - Current
- Collaborated with various GHQ departments such as Capacity ,Container flow, Global terminal procurement, Vessel operation in charge of scheduling, Network planning and Fleet Management to improve company profitability such as maximization of loadability of our vessels, cost saving initiative on reduction in restows, improve terminal productivity to enhance vessel schedule reliability and bunker saving with shorter portstay.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members to work towards KPIs
- Increased internal/external customer satisfaction by fulfilling their requirement and expectation.
- Involved in global cost saving project on reduction the restows, improve terminal productivity by participating in terminal partnering program(TPP) through F2F meeting with the various terminals.
Business Partner
Enless Pte Ltd
2014.08 - 2018.03
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
General Manager
Maersk Line
1997.02 - 2014.04
- 2012 to 2014 as General Manager for Asia/Europe service
- 2009 to 2011 as General Manager for Oceania service
- 2007 to 2008 as Assistant General Manager in Asia/Europe team
- 2003 to 2006 as stowage planner responsible for stowage planning/optimization and cost saving
- 2001 to 2002 as vessel operator
- 1997 to 2001 as transhipment officer responsible for Indonesia import/export
Vessel Operator
Smit Salvage
1996.01 - 1997.02
-Work as vessel operator in salvage team.
Commercial Officer
Tanker Pacific Management
1995.08 - 1995.12
-Work as commercial officer in commercial departure preparing contracts and ISO certification
Education
No Degree - Marine Engineering
Singapore Polytechnic
Singapore07.1995
Skills
- Team Leadership
Besides providing coaching and guidance to my team in Singapore, as we are global stowage management, the global planning offices are functionally reporting to me which I will also provide stowage guidance and improvement to the planning offices to optimize loadability, reduce restows and improve terminal productivity by providing optimal crane intensity.
- Team Player and efficient multi-tasker
Provide support to the core saving project which requires collaboration with various stakeholders within the organization.
- Training and coaching and staff Motivation
Provide the relevant 1 to 1 coaching/guidance to my team members regularly and give praise adequately to motivate the team members.
- Performance Management
Set precise and clear team targets and KPIs and having monthly KPI meeting to review and take corrective measurement/solution if the KPI is not heading the right direction.
Accomplishments
- Achievement of 6 laden World record loads on ONE 24K vessels consecutively in 2023/2024
I am honored to facilitate and materialism 6 laden world record loads on ONE new built 24K vessels consecutively through providing guidance to the central planners and close communication with various internal stakeholders.
- Achievement of 2 laden World record loads on ONE 20K vessels 2018/2019
I am honored to facilitate world record load on Mol Tradition in Dec 2018 and Mol Tribute in Apr 2019.
Travelling,
I like to travel to various countries to learn their culture and meeting the people.
Timeline
Deputy General Manager
Ocean Network Express Pte Ltd
2018.04 - Current
Business Partner
Enless Pte Ltd
2014.08 - 2018.03
General Manager
Maersk Line
1997.02 - 2014.04
Vessel Operator
Smit Salvage
1996.01 - 1997.02
Commercial Officer
Tanker Pacific Management
1995.08 - 1995.12
No Degree - Marine Engineering
Singapore Polytechnic
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