Li Peng Serene Lai
Singapore
Summary
Self-motivated with the ability to excel in a fast-paced environment; communicate effectively at all levels; manage competing priorities, and adapt readily to new challenges. Enjoy working in a multicultural and vibrant team, and look forward to making a difference in a global HR team.
Overview
25
25
years of professional experience
Work History
Admin and HR Manager
Jin Xin Wealth Management Pte Ltd
06.2022 - Current
- Managing and issuing of employee’s salary, bonus, and employee benefits packages
- Maintaining accurate employee records and HR information system
- Providing guidance and support to employees and managers on performance management, employee relations, and disciplinary actions
- Overseeing the office management function
- Handled company accounts
- Handled general administrative duties
Financial Consultant
AIA Financial Advisers Singapore
01.2018 - 12.2023
- Provide personalized financial guidance to clients, helping them achieve their financial goals
- Offering guidance on investments, such as investment-linked products, etc
- Educating clients on insurance principles and the value of different coverages
Financial Consultant
Great Eastern Life Assurance Co. Ltd
06.2015 - 12.2017
- Provide personalized financial guidance to clients, helping them achieve their financial goals
- Offering guidance on investments, such as investment-linked products, etc
- Educating clients on insurance principles and the value of different coverages
Admin and HR Manager
Jin Xin Wealth Management Pte Ltd
09.2011 - 06.2015
- Managing and issuing of employee’s salary, bonus, and employee benefits packages
- Maintaining accurate employee records and HR information system
- Providing guidance and support to employees and managers on performance management, employee relations, and disciplinary actions
- Overseeing the office management function
- Handled company accounts
- Handled general administrative duties
Admin and HR Manager
E & Y Investment Pte Ltd
12.2005 - 08.2011
- Managing and issuing of employee’s salary, bonus, and employee benefits packages
- Overseeing the office management function
- Handled company accounts
- Handled general administrative duties
Secretary of Broker Director
UOB Kay Hian Pte Ltd
04.2004 - 12.2005
- Handled general administrative duties
- Keying in trades orders to the system
Bank Clerk
OCBC Bank (Loan Support Department)
08.2003 - 04.2004
- Creation of customers’ personal loan
- Handled general administrative duties
Design and develop E-learning Content
Nanyang Polytechnic
02.2003 - 05.2003
- Developed an E-learning Content on a Concurrent Engineering Module for the students in School of Engineering, Nanyang Polytechnic using Flash, Photoshop and FrontPage on a window NT computing platform
Industrial Attachment Programme
SAF OETI
11.2002 - 02.2003
- Developed a courseware using the Authorware software for the NS men
- Developed the video for the Army Pride Day 2003 Opening Ceremony by using the Macromedia Flash, Photoshop and Adobe Premiere software
- Has involved in recording of video shoot for interview and unit events
Customer Service Representative
Keppel Securities
01.2000 - 05.2000
- Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
- Data-entry work
Education
Singapore College of Insurance
SingaporeDiploma in Engineering Informatics - Informatics Technologies
Nanyang Polytechnic
05.2003
GCE ‘O’ Level - Received Technical Training And Education, Distinction in Accounting Studies
Bishan Park Secondary School
12.1998
Skills
- Communication
- Time management
- Adaptability
- Teamwork and Leadership
- Customer service
- Teamwork and Leadership
- Customer service
- Computer skills in Microsoft Excel, PowerPoint, Word
Personal Information
- Date of Birth: 05/24/1981
- Gender: Female
- Nationality: Singapore Citizen
- Marital Status: Single
Languages
English
Mandarin
Hokkien
References
Available Upon Request
Timeline
Admin and HR Manager
Jin Xin Wealth Management Pte Ltd
06.2022 - Current
Financial Consultant
AIA Financial Advisers Singapore
01.2018 - 12.2023
Financial Consultant
Great Eastern Life Assurance Co. Ltd
06.2015 - 12.2017
Admin and HR Manager
Jin Xin Wealth Management Pte Ltd
09.2011 - 06.2015
Admin and HR Manager
E & Y Investment Pte Ltd
12.2005 - 08.2011
Secretary of Broker Director
UOB Kay Hian Pte Ltd
04.2004 - 12.2005
Bank Clerk
OCBC Bank (Loan Support Department)
08.2003 - 04.2004
Design and develop E-learning Content
Nanyang Polytechnic
02.2003 - 05.2003
Industrial Attachment Programme
SAF OETI
11.2002 - 02.2003
Customer Service Representative
Keppel Securities
01.2000 - 05.2000
Singapore College of Insurance
Diploma in Engineering Informatics - Informatics Technologies
Nanyang Polytechnic
GCE ‘O’ Level - Received Technical Training And Education, Distinction in Accounting Studies
Bishan Park Secondary School
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