Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
LAI JIANSHENG

LAI JIANSHENG

Summary

Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Overview

5
5
years of professional experience

Work History

Waiter

Order Cafe
07.2019 - 07.2019
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Waiter

Kok Thai Restaurant
04.2018 - 06.2018
  • Settled any customer disputes in a professional and pleasant manner
  • Handled food with sanitation and safety
  • Helped to reduce customer return rates by providing excellent customer service

Techniques Service

KMS Autocount SDN BHD
10.2021 - 12.2021
  • Provide technique service to customers at any time, such as repairs, product usage
  • Understand all machines and software very well, and then give the most accurate technical service.
  • Worked well in a team setting, providing support and guidance.

Kitchen Assistant

HaiDilLao
09.2022 - Current
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Followed recipes and prepare food correctly.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Handle all Job position when needed.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Education

SPM -

SMJK POI LAM
Malaysia
12.2019

Diploma -

Tunku Abdul Rahman University College
Malaysia
05.2022

Skills

  • Document Review
  • Set Up Applications
  • Contract Review Proficiency
  • Process Improvement Implementation

Languages

English
Intermediate (B1)
Malay
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)

Timeline

Kitchen Assistant

HaiDilLao
09.2022 - Current

Techniques Service

KMS Autocount SDN BHD
10.2021 - 12.2021

Waiter

Order Cafe
07.2019 - 07.2019

Waiter

Kok Thai Restaurant
04.2018 - 06.2018

SPM -

SMJK POI LAM

Diploma -

Tunku Abdul Rahman University College

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LAI JIANSHENG