Lahiru Sudasinghe
Restaurant & Bar Manager
Summary
Dedicated and results-driven Restaurant and Bar Manager with an experience of over 04 years in the management level, has a proven track record of success in overseeing all aspects of restaurant and bar operations. Demonstrated expertise in staff management, customer service, and financial control. Adept at creating a positive and efficient work environment to enhance overall team performance. Skilled in developing and implementing innovative marketing strategies to boost sales and customer engagement. Proven ability to maintain high standards of food and beverage quality, while ensuring compliance with health and safety regulations. Strong leadership, communication, and problem-solving skills contribute to the delivery of exceptional dining experiences and increased profitability
Overview
10
10
years of professional experience
Work History
Restaurant and Bar Manager
Cinnamon Dhonveli Maldives
Maldives
12.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
Assistant Restaurant Manager
Cinnamon Grand Colombo
Sri Lanka
01.2019 - 11.2021
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Designed and implemented strategies to reduce costs and waste.
- Analyzed daily sales figures and developed strategies to increase sales.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards
Trainee Restaurant and Bar Captain
Amaya Hills, Kandy
Sri Lanka
06.2017 - 01.2018
Senior Captain
Victoria Golf And Country Resort, Digana
Sri Lanka
01.2017 - 06.2017
Trainee Cook
Earls Regency, Kandy
Sri Lanka
06.2015 - 01.2016
Trainee Waiter
Cinnamon Grand Colombo
Sri Lanka
06.2014 - 01.2015
Education
Four Year Management Diploma - Hotel And Catering Operations Specializing in Food And Beverage
Sri Lanka Institute of Tourism And Hotel Management
Sri Lanka 01.2014 - 2018.12
University Diploma - Travel, Tourism and Hospitality Management
Management Development Institute
Singapore 08.2011 - 2012.02
Professional Certificate - Business Management
Management Development Institute
Singapore 04.2011 - 2011.07
Edexcel Ordinary Level Certificate -
Adventist International School Negombo
Sri Lanka 01.1998 - 2009.05
Skills
IT skillsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Restaurant and Bar Manager
Cinnamon Dhonveli Maldives
12.2021 - Current
Assistant Restaurant Manager
Cinnamon Grand Colombo
01.2019 - 11.2021
Trainee Restaurant and Bar Captain
Amaya Hills, Kandy
06.2017 - 01.2018
Senior Captain
Victoria Golf And Country Resort, Digana
01.2017 - 06.2017
Trainee Cook
Earls Regency, Kandy
06.2015 - 01.2016
Trainee Waiter
Cinnamon Grand Colombo
06.2014 - 01.2015
Four Year Management Diploma - Hotel And Catering Operations Specializing in Food And Beverage
Sri Lanka Institute of Tourism And Hotel Management
01.2014 - 2018.12
University Diploma - Travel, Tourism and Hospitality Management
Management Development Institute
08.2011 - 2012.02
Professional Certificate - Business Management
Management Development Institute
04.2011 - 2011.07
Edexcel Ordinary Level Certificate -
Adventist International School Negombo
01.1998 - 2009.05
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