Summary
Overview
Work History
Education
Skills
Timeline
Waitress
LADY MICHELLE CURIA AMPATUA

LADY MICHELLE CURIA AMPATUA

WAITRESS

Summary

Dynamic and results-driven professional with extensive experience in food service, notably as a Waitress Trainer at AVON CLEANING SERVICES PTE LTD. Proven ability to motivate teams and enhance order accuracy, while implementing effective food handling procedures that reduced customer complaints. Skilled in managing high-pressure situations with composure and delivering exceptional service.

Friendly Waitress Trainer offering 9 years of hands-on experience in restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Commended for first-rate workmanship abilities and phenomenal customer service skills.

Overview

9
9
years of professional experience

Work History

Waitress Trainer

AVON CLEANING SERVICES PTE LTD
07.2023 - Current
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.

Food Service Assistant

INASAL RESTAURANT
01.2019 - 06.2023
  • Offered information on menu items, garnishes and preparation methods to choosy guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Initiated, planned and executed process improvements to optimize food inventory levels.

WAITRESS

BAR ON CHULIA
01.2016 - 09.2017
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

High School Diploma -

MARGARITA MEMORIAL SCHOOL
PHILIPPINES
05.2001 -

Skills

Team motivation

Timeline

Waitress Trainer

AVON CLEANING SERVICES PTE LTD
07.2023 - Current

Food Service Assistant

INASAL RESTAURANT
01.2019 - 06.2023

WAITRESS

BAR ON CHULIA
01.2016 - 09.2017

High School Diploma -

MARGARITA MEMORIAL SCHOOL
05.2001 -

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LADY MICHELLE CURIA AMPATUAWAITRESS