Customer Service
Kyelsin Lin Lat
Student
Summary
Dynamic professional with extensive experience in customer service and front office management at Absolute Boutique Fitness. Proven ability to build strong guest relations while maintaining confidentiality and ensuring a welcoming environment. Skilled in cash handling and adept at utilizing spreadsheets for tracking. Committed to enhancing customer experiences and driving repeat business.
Overview
2
2
year of professional experience
2
2
Languages
Work History
Front Desk Receptionist
Absolute Boutique Fitness
09.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Sales in product packages
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Kept studio cleaned and deep cleaned equipment
Sales Associate
Dior Cosmetics
10.2023 - 03.2024
- Sold luxury cosmetics and perfumes under Christian Dior
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Diploma - Marketing
Temasek Polytechnic
Singapore 04.2001 -
Skills
Customer service
Guest relations
Front office management
Cash handling
Administrative support
Hospitality services
Spreadsheet tracking
Verbal and written communication
Interests
Marketing
Digital advertising
Timeline
Front Desk Receptionist
Absolute Boutique Fitness
09.2024 - 03.2025
Sales Associate
Dior Cosmetics
10.2023 - 03.2024
Diploma - Marketing
Temasek Polytechnic
04.2001 -