Kyaw Ye Naing
Summary
With my expertise in processing transactions, following regulations, and providing excellent customer service, I have reliably kept the bank running smoothly and efficiently. Seeking a career as a bank officer, dedicated worker with a strong work ethic and excellent organizational abilities. All set to assist team in reaching company objectives. Proficient in a variety of organizational activities and willing to step up and take charge when called upon to boost team performance.
Overview
9
9
years of professional experience
Work History
Operation Officer
Bangkok Bank PCL., Yangon Branch
2018.03 - Current
- Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to bank customers
- Processing and settlements of FX, Payments and handling inward and outward remittance transactions in daily basis
- To comply with regulatory and internal policies and procedures for remittance transactions
- Perform yearly update P&P manual, quarterly questionnaire for remittance and trade finance, BCP, participate in system testing to collaborate with Bangkok Bank Head Office team
- Handle suspicious transaction activity monitoring and AML system for inward and outward remittance transactions
- Prepare daily, weekly, bi-weekly and monthly report to regulator and daily report to senior management team
Senior Banking Assistant
United Amara Bank Ltd
2014.10 - 2018.02
- Collaborated with cross-functional teams to develop new banking products and services for clients.
- Processed wide variety of remittance transactions for personal and commercial customers.
- Supported branch manager in daily operations management to ensure smooth workflow across all departments.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer transaction.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Occasionally attend regulatory training and meeting with supervisor
Education
MBA - General Business
University of Northampton
The United Kingdom 08.2024
Postgraduate Diploma - English Language And Literature
University of Yangon
Myanmar 12.2023
Bachelor of Arts - English Language And Literature
University of Mawlamyine
Myanmar 12.2014
Skills
- Cultural Awareness
- Multitasking Abilities
- Time Management
- Relationship Building
- Fluent in Myanmar and English
- Task Prioritization
- Active Listening
Timeline
Operation Officer
Bangkok Bank PCL., Yangon Branch
2018.03 - Current
Senior Banking Assistant
United Amara Bank Ltd
2014.10 - 2018.02
MBA - General Business
University of Northampton
Postgraduate Diploma - English Language And Literature
University of Yangon
Bachelor of Arts - English Language And Literature
University of Mawlamyine
Similar Profiles
Satid HandunyaphanSatid Handunyaphan
Head of Credit & Marketing at Bangkok Bank Pcl, Vientiane BranchHead of Credit & Marketing at Bangkok Bank Pcl, Vientiane Branch
Siwakiat KanpattaranontSiwakiat Kanpattaranont
Programmer at Bangkok Bank PCL.Programmer at Bangkok Bank PCL.
Thet Hnin AungThet Hnin Aung
Administrator at HR team at MUFG Bank, ltd, Yangon BranchAdministrator at HR team at MUFG Bank, ltd, Yangon Branch