Kyaw Ye Naing
Summary
With my expertise in processing transactions, following regulations, and providing excellent customer service, I have reliably kept the bank running smoothly and efficiently. Seeking a career as a bank officer, dedicated worker with a strong work ethic and excellent organizational abilities. All set to assist team in reaching company objectives. Proficient in a variety of organizational activities and willing to step up and take charge when called upon to boost team performance.
Overview
9
9
years of professional experience
Work History
Operation Officer
Bangkok Bank PCL., Yangon Branch
03.2018 - Current
- Handle calls and emails promptly by providing accurate and timely information, alternatives, and solutions to bank customers
- Processing and settlements of FX, Payments and handling inward and outward remittance transactions in daily basis
- To comply with regulatory and internal policies and procedures for remittance transactions
- Perform yearly update P&P manual, quarterly questionnaire for remittance and trade finance, BCP, participate in system testing to collaborate with Bangkok Bank Head Office team
- Handle suspicious transaction activity monitoring and AML system for inward and outward remittance transactions
- Prepare daily, weekly, bi-weekly and monthly report to regulator and daily report to senior management team
Senior Banking Assistant
United Amara Bank Ltd
10.2014 - 02.2018
- Collaborated with cross-functional teams to develop new banking products and services for clients.
- Processed wide variety of remittance transactions for personal and commercial customers.
- Supported branch manager in daily operations management to ensure smooth workflow across all departments.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer transaction.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Occasionally attend regulatory training and meeting with supervisor
Education
MBA - General Business
University of Northampton
The United Kingdom 08.2024
Postgraduate Diploma - English Language And Literature
University of Yangon
Myanmar 12.2023
Bachelor of Arts - English Language And Literature
University of Mawlamyine
Myanmar 12.2014
Skills
- Cultural Awareness
- Multitasking Abilities
- Time Management
- Relationship Building
- Fluent in Myanmar and English
- Task Prioritization
- Active Listening
Timeline
Operation Officer
Bangkok Bank PCL., Yangon Branch
03.2018 - Current
Senior Banking Assistant
United Amara Bank Ltd
10.2014 - 02.2018
MBA - General Business
University of Northampton
Postgraduate Diploma - English Language And Literature
University of Yangon
Bachelor of Arts - English Language And Literature
University of Mawlamyine
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