Kwa Wee Siong

• Handling of Customer Enquiries & Feedback via email, call and WhatsApp
• Handling of 1-to-1 exchange process
• Assist customer on servicing of products

• Promote and assist customer in product/after-sale service
• Assist in ordering and merchandising
• Assist in daily inventory check and month end report

Monitor daily operation and community management

Attend to online enquiry via Facebook, Twitter and Starhub Community

Assist in follow-up on enquiry/feedback from all aspect

Collaborating of invoices via emails

Preparing of invoice, updating for payment

Liaise with vendors for collection/missing vendors

Preparing weekly tracking reports

Other administrative duties

Applies student pass applications for international students

Monitors student pass applications for international students

Drafting of student contracts, letter of course commencement etc

Liaises with students on the completion of student documents and ICA formalities

Preparation of ICA docket for collection of Student Pass

Booking of e-appoint for students upon approval

Bringing students to ICA for collection of student pass

In charge of Textbook/workbook inventory

Ordering of student studying materials

Oversee school facility and safety measures

Marking of placement test/invigilating student examination