Kumutha Raj K S Govindaraja

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement .Evaluate loan applications and assess the creditworthiness of small business clients.
• Develop and maintain strong relationships with small business owners and entrepreneurs.
• Provide tailored financial solutions to meet the unique needs of each client.
• Ensure compliance with all lending regulations and company policies.
• Analyze financial statements, credit reports, and other relevant data to make informed lending decisions.
• Collaborate with internal teams to streamline the loan approval process.
• Educate clients on financial products and services to support their business growth.
• Managed client relationships through regular check-ins and updates on project progress.

$4035

• This role has a blend of skill sets in both customer service and sales
• The focus is on customer service excellence to ensure renewal, claims and product benefits/processes relating to motor insurance are correctly articulated to Allianz bank partner (Standard Charted Bank Singapore) customers to promote general insurance products
• Performing sales calls and attending to customers' requests in line with policies and procedures to existing and potential customers of our business partners Standard Charted Bank Singapore
• Actively listening and probing appropriate questions to accurately recommend products and solutions based on customers' needs
• Effectively handling complaints at the first point of contact, aiming to resolve situations to customers' satisfaction

$3700

• As General Insurance specialist within the telesales team, I'm fully involved in introducing various insurance plans to meet the financial protection needs of UOB's existing customers
• To actively make outbound calls to present General Insurance products (Hospital/Accident/Critical Illness) to UOB customers
• To pro-actively highlight the unique selling features of every insurance plan
• Understand customer's concern and address their needs through active listening
• Handle customer's objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure
• Consistently meet and exceed sales targets set by management monthly
• Apply diligence and integrity in the selling process to ensure sales calls conducted in accordance to the bank's quality assurance standards

$3500

• Responsible for closing deals and servicing clients on insurance products underwritten by HLAS designed for range of affluent clients of HLAS/SENEKO/SP SERVICES Business partners
• Been selected to present to the CEO and launch a new CI product for Critical illness protect/EP 360 of HLAS
• Highly experience for PA, Home, and Critical illness products
• Maintain a high standard of call ethics and excellent customer service
• Responding quickly to customer enquiries made about their insurance policies
• Utilizing client information to maximize opportunities to cross sell and up selling on Insurance

$3250

• Responsible for closing deals and servicing clients on insurance products underwritten by AIA designed for range of affluent clients of American Express
• Proposing clients on Critical illness policy (Cancer Guard & Hospital Critical Guard)
• Liaising with Sponsors and AMEX card members via calls and email
• Maintain a high standard of call ethics and excellent customer service
• Responding quickly to customer enquiries made about their insurance policies
• Utilizing client information to maximize opportunities to cross sell and up selling on Insurance
• Explaining what a policy covers to clients and how they can benefit from our product
• Establishing a client's insurance needs by asking them relevant question
• Quickly following up all potential leads
• Advising clients on premium payment options
• Maintain accurate and relevant customer administrative record

$3200

• Responsible for selling and proposing relevant insurance products to a wide range of clients with different requirements
• Advising clients on accident and health insurance products
• Liaising with Sponsors members Diner Clubs card members through online insurance interfaces, emails and via phone calls
• Responding quickly to customer enquiries made about their insurance policies
• Utilizing client information to maximize opportunities to cross sell and up selling on Insurance
• Establishing a client's insurance needs by asking them relevant questions
• Maintain accurate and relevant customer administrative record
• Proven sales track record achieving 18% comm $2k-3k

$2500

• Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
• Drive the entire sales cycle from initial customer engagement to closed sales via outbound/inbound calls
• Maintain a high level of relevant domain knowledge to have meaningful conversations with prospects
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Conduct all sales activities with the highest degree of professionalism and integrity

$2200

• Manages assigned operational functions within the department consistent with the strategic plan and vision for the Department
• Directs smooth, efficient, cost-effective operation, including labor management, supervision of all aspects of services and inventory control
• Responding to customer inquiries and resolving all problems while ensuring the delivery of excellent customer service through fast and accurate order processing
• Training and coaching new employees to improve their performance and productivity level
• Plan and supervise store operations and team members
• Provide excellent quality of service (Customer Priority and satisfaction, product brand standards, Hygiene cleanliness)
• Interacting with customers to educate them on company product and services
• Enforce standard operating procedures and maintain a profitable outlet
• Interact with Guest & Orientation (IWG) and Basic Food Hygiene (BFH) Training, passed all the assessments certified

$1950

• Experienced English teacher with passion for both written words and teaching uses this passion to connect students to the material
• Possesses good presentation and communication skills that ensure students learn the material presented as well as they can
• Prepare lesson plans and conduct classes for form 1 and form 4(English language)
• Responsible for class reliefs for from 1-5 (carrying out lesson subject of English, History and Moral)
• Strong dedication to the total development of students and a high degree of enthusiasm can be fully utilized
• Administrator of the school web site board
• Lead and conduct school intensive co-curricular activities
• Participation in school meetings