Balanced IT Professional with 8.8+ years of experience in Blue Yonder, formerly JDA BY (Warehouse Management System), and 8 months of internship training program in HCLTSS.
Working on DHL IT Services, Cyberjaya, Malaysia from December 2021 to date
Worked in Flex (Penang, Malaysia) from July 2019 to December 2021.
Worked in HCL Technologies Ltd from September 2015 to May 2019
Specialized in Techno Functional aspects of Blue Yonder formerly known as JDA BY (Warehouse Management System).
Good communication skills that have been honed through interaction with people of various levels.
Sound Analytical mind with willingness and ability to quickly learn new technologies.
Overview
10
10
years of professional experience
Work History
Senior Application Support Specialist
DHL IT Service
12.2021 - Current
Handling Incident Management, Problem Management, Change Management and Performing DR Activities
Checking the SQL Plan value and recommendation from Oracle Enterprise Manager, Monitoring Zabbix.
Application Patching, Performing Code and DB backups.
MQ Deployment, Testing etc.
SCRUM Stories for Service Improvement. For E.g. Monitoring Scripts for USER_SEQUENCE via Zabbix etc.
Cross-training the existing employees to work on the BY WMS Application.
In Manhattan Report scheduling, Patching, and Automating the Postman collection execution and various projects.
IT Analyst
Flex Ltd
07.2019 - 12.2021
Handled Incident Management, Problem Management, Change Management and DR Activity for WMS. Checking the recommendation of SQL Plan based on Oracle Enterprise Manager, performing housekeeping, and setting up Jobs/Tasks in RP, Mass Mload using Ultron .
JIRA tool for Automation Patching.
Providing support to RPA UI Path issues.
On-boarding of new clients in ELK Elastic platforms.
Technical support for Atlas WMS application.
Handled Forsee, Efright, Labour Management
Software Engineer & Senior Software Engineer
HCL Technologies & HCL Axon (Malaysia)
09.2015 - 05.2019
Handled Incident Management, Problem Management, Change Management.
Development and Implementation Projects, Creation of CTL file, Label configuration, enhancement, Reports creation, Patch bundle file creation, Deployment of patches.
MQ Deployment, Citrix XML file publishing,
Report File bug fix and testing.
DDA Deployment, Button Configuration.
Handled end-to-end functional issues of Inbound, Outbound, RF, Archive, Label and report Printing issues, Integration issues, Manual export, Import of Integration etc.
Migration of RedPrairie Applications from RHEL5 to RHEL7 on pre-production.
Developed an automated script for start the Zabbix agent once the server is rebooted.
Migrated Zabbix agent from version 2.0.4 to 3.04 versions in WMS, RW and DB servers.
Monitoring Servers through Zabbix tool and taking necessary actions for resolving the event alerts.
Internship Training Program
HCLTSS
12.2014 - 09.2015
The duration of the Course is around 8 months, we had 4 + months of training on Java, Oracle, Basics Unix and ITIL and then we had another 4 months of On Job Training (OJT) in live projects and got trained in various technologies like JDA RP, Sales Force Admin and basic .net.
Education
No Degree - B.Tech (Information Technology)
Panimalar Institute of Technology
Chennai, Tamil Nadu, India
05.2013
Skills
Key Skill - Techno Functional Consultant for Blue Yonder formerly known as JDA BY (Red Prairie) WMS