Kumar Subram
Summary
Accomplished Technology Project Lead with a proven track record at Tech Mahindra, adept in Project Management and Leadership skills. Expert in driving process improvements, achieving project targets, and enhancing client relations. Saved significant costs through strategic negotiations, showcasing a results-driven approach and a collaborative mindset.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Technology Project Lead
Tech Mahindra
09.2022 - Current
- Partnered with project team members to identify and quickly address problems.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Saved $[Amount] by strategically bidding and negotiating on [Type] projects.
- Updated customers and senior leaders on progress and roadblocks.
Senior Technical Consultant and Project Lead
Hitachi Vantara Sdn. Bhd
11.2019 - 08.2022
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Recommended technology upgrades to improve client security.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Assessed business requirements to create focused solutions.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Developed technical requirement documentation for new software products.
Senior Professional System Engineer
DXC Malaysia Sdn Bhd (Formerly CSC)
02.2015 - 10.2019
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Developed IT policies to comply with applicable laws.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Oversaw transition of workload automation system to [Type] environment.
- Spearheaded compliance efforts and developed best practices to drive continual process improvements.
- Compiled data and generated graphs to interpret results and suggest key operational improvements.
Senior System Engineer
AMK-Technology-Sdn-Bhd
03.2013 - 01.2015
- Analyzed security logs to determine and alleviate network threats.
- Implemented security measures and software to maintain network integrity.
- Kept current on all federal and corporate regulations regarding security, ensuring compliance.
- Assisted employees with resolving network problems at remote locations.
- Identified software issues and handled troubleshooting to resolve quickly.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Designed tailored disaster recovery solutions to maintain uptime.
- Optimized networked software and operating systems by applying updates and patches.
Wintel Engineer L2
Hewlett Packard Malaysia
12.2008 - 02.2013
- Identified and resolved network congestion issues and bottlenecks.
- Planned and implemented upgrades to system hardware and software.
- Maximized system availability through development and testing of contingency plans.
- Analyzed network traffic and performance metrics to optimize system performance.
- Installed and configured network printers and other peripheral devices.
- Implemented and maintained virtual private networks.
Technical Executive
Innatech Sdn Bhd
06.2005 - 11.2008
- Tracked, analyzed and monitor technology performance metrics.
- Represented technological department in staff meetings and when making hiring decisions.
- Worked in consultative fashion with other department heads.
- Conducted research and case studies on leading-edge technologies.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Customized and repaired technology based on staff requests.
Education
MBA - General Studies
Lincoln University College (LUC)
Petaling Jaya, Selangor, Malaysia02.2022
Master of Science - Information Technology (Networking)
The Global Open University
Remote03.2011
Bachelor of Science - Information Technology
Paramount University of USA
Remote12.2008
Skills
- Resource Allocation
- Gathering requirements
- Client communications
- Requirements Gathering
- Project Management
- Stakeholder Management
- Cost Management
- Requirements Analysis
- Quality Control
- Client Relations
- Project Planning
- Effective project management
- Industry Expertise
- Risk Management
- Employee Coaching
- Report Writing
- Root Cause Analysis
- Mentoring
- Lean principles
- Risk Analysis
- Process Improvement
- Project Documentation
- Multi-tasking skills
- Meeting facilitation
- Scope Management
- Project Coordination
- Organization skills
- Leadership skills
- Team motivation
- Risk management skills
- Collaborative mindset
- Agile Development
Accomplishments
2024(Tech Mahindra Sdn Bhd)
· PAT ON THE BACK Award on 15th March 2024
· STANDING OVATION Award on 05thFebruary 2024
2023(Tech Mahindra Sdn Bhd)
· GRAND SALUTE Live Wire Award on 02nd October 2023
· STANDING OVATION Award on 02nd October 2023
· PAT ON THE BACK Award on 20th June 2023
2021(Hitachi Vantara INSPIRED RECOGNITION)
· Platinum Award on 02-Mar-2021
· GDDC - MS - Change Management Champions
2020(Hitachi Vantara Silver INSPIRED RECOGNITION):
GDDC Champions -Dec 2020(BRINGING IT BEYOND AWARD)
2018(DXC Awards)
· Certificate of Appreciation on 25th Sep 2018 Operations
· Certificate of Appreciation on 26th April 2018 Operation and Project Delivery
· Retention Award on 13th April 2018
2017(DXC Awards)
Certificate of Appreciation on 11th October 2017 Operation and Project Delivery
2015(DXC\CSC Awards): Certificate of Appreciation on 30th September 2015
Certification
· Microsoft Azure Fundamentals | 23rd April 2023
· Microsoft Certified: Azure Administrator Associate | 18th March 2023
· Project Management Professional (PMP)® | 3252728 | 30th May 2022
· VCP Cloud Management and Automation 2021 | VMW-01802013T-00547476 | 26th July 21
· VCP NSX-T Data Center Network Virtualization 2021 | VMW-01802013T-00547476 | 23rd July 21
· VCP 6.5 – Data Center Virtualization | VMW-01802013T-00547476 | 31st Oct 18
· VMware vSphere 6.5 Foundations (VCA) | VMW-01802013T-00547476 | 21st Aug 18
· Identity with Windows Server 2016-20742A | MS0430030640 | 2nd Feb 17
· AWS Certified Solutions Architect – Associate | AWS-ASA-27281 | 22nd Dec 16
· VMware vSphere 6.0 Foundations (VCA) | VMW01802013T00547476 | 10th Sep 16
· ITIL V3 Foundation Certificate | 100433000 | 12th Sep 12
· Microsoft® Certified IT Professional ﴾MCITP) | 6743806 | 8th May 12
· MCP 2.0 - Certified Professional 2003 | SR5524263 | 18th Feb 09
· CompTIA A+ | 14th Sep 09
· CCNA (Cisco Certified Network Associate) | CSCO11530545 | 11st Dec 08
· Certified in ISO 9001:2000(Internal quality auditor training) | 15th Jul 05
Timeline
Technology Project Lead
Tech Mahindra
09.2022 - Current
Senior Technical Consultant and Project Lead
Hitachi Vantara Sdn. Bhd
11.2019 - 08.2022
Senior Professional System Engineer
DXC Malaysia Sdn Bhd (Formerly CSC)
02.2015 - 10.2019
Senior System Engineer
AMK-Technology-Sdn-Bhd
03.2013 - 01.2015
Wintel Engineer L2
Hewlett Packard Malaysia
12.2008 - 02.2013
Technical Executive
Innatech Sdn Bhd
06.2005 - 11.2008
MBA - General Studies
Lincoln University College (LUC)
Master of Science - Information Technology (Networking)
The Global Open University
Bachelor of Science - Information Technology
Paramount University of USA
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