Kumar Krishnan
Casino Pit Supervisor
Singapore
Overview
26
26
years of professional experience
1
1
Certification
Work History
Casino Table Games Supervisor (Paiza)
Marinabay Sands
Singapore
04.2010 - 08.2025
- I am responsible for overseeing gaming operations with a focus on maintaining high standards of professionalism. This includes managing high-stakes players, monitoring game proceedings to ensure compliance with house rules and federal regulations, and delivering exceptional customer service to all patrons.
Training and Development Supervisor
Resort World Genting
Malaysia
01.2009 - 03.2010
- Designed and implemented training programs to enhance employee skills and performance.
- Collaborated with management to identify training needs and develop tailored learning solutions.
- Facilitated workshops and seminars, promoting engagement and knowledge retention among participants.
- Evaluated training effectiveness through feedback surveys and assessments for continuous improvement.
- Collaborated with department managers to identify specific training needs, ensuring relevant courses were offered.
Casino Gaming Supervisor
Resort World Genting
Genting Highlands, Pahang
01.2006 - 01.2009
- I am responsible for supervising gaming operations and personnel in a designated area. This includes overseeing tables and observing operations to ensure that games are conducted according to house rules and regulatory guidelines. Additionally, I strive to create a welcoming and friendly atmosphere for guests within the establishment and address any service-related concerns or complaints promptly and professionally.
- Supervised daily gaming operations to ensure compliance with regulatory standards.
Casino Dealer
Resort World Genting
Genting Highlands, Pahang
07.1999 - 12.2005
- - Operated various table games, dealing cards and managing wagers.
- - Monitored play for fairness, accuracy, and adherence to rules.
- - Delivered consistent customer service and created a welcoming environment for guests.
Education
Professional Certificate - Business Management
Exena Learning Hub
Singapore04.2023
Professional Certificate - Artificial Intelligence
Aventis School Of Management
Singapore05.2020
High School O-Level - undefined
S.M.K Methodist
Tg. Malim, Perak, Malaysia12.1998
Skills
- Customer Service Excellence
- Continue Learning and Growth Mindset
- Casino Table Games Supervision
- High-Stakes Player Management
- Regulatory Compliance & Security Awareness
- Team Training & Development
- Conflict Resolution & Guest Relations
Certification
- 2011 - Interact with Guests, Marinabay Sands
- 2020 - Advanced Excel Certificate, Singapore, Workforce Skills
LANGUAGES
English - Expert
Tamil - Expert
Bahasa Melayu - Expert
Chinese, Mandarin - Basic
CUSTOM SECTION
EXPERIENCE
Throughout my career I have consistently demonstrate the ability to oversee gaming operations with integrity, sound judgment, and meticulous attention to detail. I am committed to upholding the highest operational and regulatory standards in fast-paced environments, ensuring compliance, game integrity, and exceptional customer service. Recognise for reliability and professionalism , I have led teams, managed high-stakes tables, resolve conflicts, implemented process improvements, and collaborated with management to drive operational efficiency and measurable business results.
Timeline
Casino Table Games Supervisor (Paiza)
Marinabay Sands
04.2010 - 08.2025
Training and Development Supervisor
Resort World Genting
01.2009 - 03.2010
Casino Gaming Supervisor
Resort World Genting
01.2006 - 01.2009
Casino Dealer
Resort World Genting
07.1999 - 12.2005
Professional Certificate - Business Management
Exena Learning Hub
Professional Certificate - Artificial Intelligence
Aventis School Of Management
High School O-Level - undefined
S.M.K Methodist