Kumar Krishnan
Casino Pit Supervisor
Singapore
Overview
26
26
years of professional experience
1
1
Certification
Work History
Casino Table Games Supervisor (Paiza)
Marinabay Sands
04.2010 - 08.2025
- I am responsible for overseeing gaming operations with a focus on maintaining high standards of professionalism. This includes managing high-stakes players, monitoring game proceedings to ensure compliance with house rules and federal regulations, and delivering exceptional customer service to all patrons.
Training and Development Supervisor
Resort World Genting
01.2009 - 03.2010
- Designed and implemented training programs to enhance employee skills and performance.
- Collaborated with management to identify training needs and develop tailored learning solutions.
- Facilitated workshops and seminars, promoting engagement and knowledge retention among participants.
- Evaluated training effectiveness through feedback surveys and assessments for continuous improvement.
- Collaborated with department managers to identify specific training needs, ensuring relevant courses were offered.
Casino Gaming Supervisor
Resort World Genting
01.2006 - 01.2009
- I am responsible for supervising gaming operations and personnel in a designated area. This includes overseeing tables and observing operations to ensure that games are conducted according to house rules and regulatory guidelines. Additionally, I strive to create a welcoming and friendly atmosphere for guests within the establishment and address any service-related concerns or complaints promptly and professionally.
- Supervised daily gaming operations to ensure compliance with regulatory standards.
Casino Dealer
Resort World Genting
07.1999 - 12.2005
- - Operated various table games, dealing cards and managing wagers.
- - Monitored play for fairness, accuracy, and adherence to rules.
- - Delivered consistent customer service and created a welcoming environment for guests.
Education
Professional Certificate - Business Management
Exena Learning Hub
Singapore04.2023
Professional Certificate - Artificial Intelligence
Aventis School Of Management
Singapore05.2020
High School O-Level - undefined
S.M.K Methodist
Tg. Malim, Perak, Malaysia12.1998
Skills
- Customer Service Excellence
- Continue Learning and Growth Mindset
- Casino Table Games Supervision
- High-Stakes Player Management
- Regulatory Compliance & Security Awareness
- Team Training & Development
- Conflict Resolution & Guest Relations
Certification
- 2011 - Interact with Guests, Marinabay Sands
- 2020 - Advanced Excel Certificate, Singapore, Workforce Skills
LANGUAGES
English - Expert
Tamil - Expert
Bahasa Melayu - Expert
Chinese, Mandarin - Basic
CUSTOM SECTION
EXPERIENCE
Throughout my career I have consistently demonstrate the ability to oversee gaming operations with integrity, sound judgment, and meticulous attention to detail. I am committed to upholding the highest operational and regulatory standards in fast-paced environments, ensuring compliance, game integrity, and exceptional customer service. Recognise for reliability and professionalism , I have led teams, managed high-stakes tables, resolve conflicts, implemented process improvements, and collaborated with management to drive operational efficiency and measurable business results.
Timeline
Casino Table Games Supervisor (Paiza)
Marinabay Sands
04.2010 - 08.2025
Training and Development Supervisor
Resort World Genting
01.2009 - 03.2010
Casino Gaming Supervisor
Resort World Genting
01.2006 - 01.2009
Casino Dealer
Resort World Genting
07.1999 - 12.2005
Professional Certificate - Business Management
Exena Learning Hub
Professional Certificate - Artificial Intelligence
Aventis School Of Management
High School O-Level - undefined
S.M.K Methodist