News reading, Stock trading, GYM, Photography, Travel
Kuan Yun Chiang
Assistant Manager
Singapore
Summary
Results-oriented trading professional with over 2 years of experience in financial services. Experienced in client servicing and exposure to FX, CFD, and cryptocurrency trading. Demonstrated a strong track record in personal trading performance, achieving a 150% return over the past year. Previous roles at ThinkMarkets and CIMB-Principal Asset Management involved supporting high-volume trade operations, client onboarding, and financial consultations. Background in Economics and Finance with ongoing MBA studies, providing solid analytical thinking, market awareness, and a commitment to continuous learning in the evolving digital asset landscape.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Assistant Manager
Paradiese Group Holdings Pte Ltd.
12.2024 - Current
- Responsible for the daily operations of the restaurant
- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedures/standards, and food safety.
- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.
- Train, supervise, discipline, and motivate staff to achieve performance excellence and ensure compliance with HR Policies and Guidelines.
- Provide excellent customer experience
- Monthly Stock-take
Trainee Manager
Paradiese Group Holdings Pte Ltd.
06.2022 - 11.2024
Customer Service Executive
ThinkMarkets CFD broker
09.2021 - 05.2022
- Engage with clients via phone, email, and live chat to understand their needs and provide timely, client-centric solutions.
- Respond to customer inquiries regarding brokerage products, trading platforms, and account management, ensuring clear and accurate information is conveyed.
- Guide clients through the onboarding process, proactively identifying and resolving any issues in collaboration with internal departments.
- Maintain up-to-date records of all client communications and interactions in the CRM system, ensuring data accuracy and completeness.
- Monitor and report service activities, contributing to the continuous improvement of customer experience and operational workflows.
- Support compliance efforts by adhering to company policies, procedures, and financial regulations at all times.
Wealth Management Consultant
CIMB-Principal Asset Management Berhad
06.2020 - 05.2021
- Assess clients’ financial situation, risk tolerance, and investment objectives.
- Develop and implement comprehensive financial plans tailored to individual clients.
- Recommend suitable investment products including mutual funds, bonds, equities, insurance, and retirement plans.
- Maintain strong relationships with clients through regular portfolio reviews and market updates.
- Collaborate with internal teams (investment, tax, legal) to deliver holistic solutions.
- Stay updated on financial regulations, market trends, and new products.
- Ensure full compliance with regulatory requirements and company policies.
Education
Master of Business Administration -
University of Technology Malaysia
09.2024 - Current
Bachelor of Economics and Finance - undefined
University of London (Academic direction by LSE) - SIM
09.2017 - 6 2021
Diploma in Business Studies - undefined
London School of Business & Finance
03.2017 - 7 2018
Skills
Strong analytical skills
Certification
Stock Market Course by Great Learning
Interests
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
Timeline
Stock Market Course by Great Learning
05-2025
Assistant Manager
Paradiese Group Holdings Pte Ltd.
12.2024 - Current
Master of Business Administration -
University of Technology Malaysia
09.2024 - Current
Member of Mensa Singapore, Score in the top of 99.7th percentile of the general population on Mensa Admission tests (intelligence test).
12-2022
Trainee Manager
Paradiese Group Holdings Pte Ltd.
06.2022 - 11.2024
Customer Service Executive
ThinkMarkets CFD broker
09.2021 - 05.2022
Wealth Management Consultant
CIMB-Principal Asset Management Berhad
06.2020 - 05.2021
FOREXPERIENCE 2020, 3rd Place (13.04% ROI in 3 weeks) in the forex trading competition organised by SIM-INC.
05-2020
Bachelor of Economics and Finance - undefined
University of London (Academic direction by LSE) - SIM
09.2017 - 6 2021
Diploma in Business Studies - undefined
London School of Business & Finance
03.2017 - 7 2018
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