Krystina Lim
Summary
Collaborative leader and problem-solver dedicated to streamlining processes to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Program Manager
Standard Chartered Bank
01.2020 - Current
- Facilitated change management processes to ensure smooth transitions during organizational transformations, partnering with COO to setup Lining Up of Work process as part of New Ways of Working, creating framework for Digital Channels and Data Analytics Technology & Innovation team to support initiatives from various CCIB business domains
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Promote transparent backlog management and collaborative team environment across locations, resolving team conflict and managing stakeholders' expectations
- Coached Product Owners, Business Analysts, Scrum Masters, Delivery Leads, Technology Project Managers across 16 workstreams to manage the entire portfolio, improving Speed to Value through diligent planning of 90day roadmap, managing dependencies across teams and track progress of Design and Solution, before sprint execution
- Mentored team members in best practices for project management, contributing to their professional growth and development
- Established strong relationships with key stakeholders, ensuring alignment of goals and expectations throughout the project lifecycle
- Optimized team performance by fostering a collaborative work environment and providing guidance as needed
- Championed process improvements that resulted in reduced operational bottlenecks and increased efficiency across the organization
- Devised tools and benchmarks to improve team performance and monitor production
- Developed strong communication and organizational skills through working on group projects
- Exercised leadership capabilities by successfully motivating and inspiring others
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Finance Project Manager
Standard Chartered Bank
01.2013 - 12.2019
- Instrumental to successful implementation of $150m size multi-year strategic transformation program (Razor), targeted at redesigning and replacing FX and ALM platforms in SCB across 42 countries
- Drive thought process to change business processes to target booking model for front-to-back flows
- Act as key liaison across front office, market risk, credit risk, operations and Finance (product control, valuation control and local finance team) to achieve STP and reduce manual efforts involved in legacy systems
- Create strong branding of Finance team in Program Working Committee, assessing impact to Finance due to upstream changes in Front Office trade booking/ Operations settlement
- Established clear communication channels, promote transparency and collaboration among stakeholders, securing BRD sign-off from 20 senior stakeholders across Asia, Europe, America and Africa region; effectively obtaining buy-in during UAT, migration and go live milestones
- Provide leadership for BA team (including hiring new talent) to ensure project delivery on time, on budget and within agreed scope
- Project management skills recognized by stakeholders as benchmark for other projects based on implementation in Germany, UK, Singapore, Hong Kong and Macau in Collaborative partnership with users, different functions, IT and external vendor
- Structured approach to design and configuration of accounting rules for future user maintenance
- Detailed planning and execution of test strategy leading to optimal critical defect resolution with IT
- Adoption of Agile methodology using sprints for effective prioritization of Change Requests and delivery of Day2 items
- Mobilized team members with confidence and orchestrated numerous individual project contributions, leading BA team to create centralized accounting rules in new SAP sub-ledger, with strategic intent of replacing individual TP accounting and achieve standardization to meet IFRS standards and compliant with capital, liquidity, regulatory reporting, management reporting
- Managed project delivery based on Waterfall and Agile framework, advocating transparency in communication across business stakeholders and technology teams
- Performed PMO activities, establishing governance process for timely and quality management reporting on risks, issues, dependencies, resourcing, costs, timelines; facilitate budget discussions and tracking of variance against baseline
- Enhanced team productivity with effective resource allocation and workload prioritization
- Led finance project teams through successful implementations of new systems and process improvements, achieving organizational objectives
Vice President, CFO Change
Credit Suisse AG
04.2010 - 08.2012
- Spearheaded Loans Remediation Program, ensuring complete data sourcing of chartbook attributes across 8 systems in strategic finance architecture, managing interdependencies against 4 inflight projects (with other project managers) to provide holistic business solution to project sponsors in monthly Steering Committee forum, to satisfy local ledger and regulatory reporting needs
- Created comprehensive conversion strategy document and drive discussions to resolve differences in requirements across PC and FA stakeholders
- APAC Engagement Lead for global initiative to rollout strategic P&L Attribution reports sourced from various risk management systems into target finance architecture
- Provided leadership as global test manager to 7 resources in London in planning UAT strategy, communication of testing timelines, creation of test scripts and expected results, provision of training for PC to familiarize with new standardized reports and adjustment tools to reduce time spent by line PC during UAT phase
- Received “Credit Suisse i-Rewards” for excellence in project management delivery of APAC Funding Engine to Treasury team and “Credit Suisse Spartan” awards for outstanding achievement in delivering global P&L tool for Product Control team.
Associate Director, Finance Change The Bank APAC
UBS AG
01.2006 - 04.2010
- APAC Finance Change lead for front-to-back projects, new business initiatives (new product, new entity setup), system enhancements and process improvements
- Most significant contribution recognized in receipt of “UBS Thank You” award in 2010 for “Cross Business Collaboration” in successful front-to-back implementation of global RMS and settlement system for money market products in Singapore and Hong Kong locations within 9 months
- Outstanding achievement highly recognized by Program Managers in Zurich due to contribution beyond the scope of finance, to overcome major obstacles in preparation of system flows, migration strategy as well as on-going issues raised by Operations
- Performed detailed analysis of user requirements, preparation of technical specs and mapping for Global General Ledger (GGL), testing over 100 workflows of new feed to GGL, defect resolution with IT, obtained signoff from Finance stakeholders, completed migration testing and dress rehearsals for over 40k outstanding trades, addressed key reconciliation issues and ensure critical finance controls adhered to
- Received “UBS Thank You” award in 2007 for “Operational Excellence” in the reform of incorrect ledger postings
- Outstanding contribution recognized as it was above and beyond scope of daily work and changes made created greater transparency in P&L funding figures, reduced time spent on manual processes and improved overall cash management within the firm.
Manager, Transaction Advisory Services
Ernst & Young
05.2000 - 12.2005
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
- Managed team of 8 across projects, specializing in Business Valuations for merger and acquisition transactions, purchase and sale of assets, litigation support matters and valuation of intangible asset
- Clientele ranges from small business enterprises to conglomerates and government-linked companies, involved in industries such as airport maintenance and aviation related services, healthcare, biotechnology, specialty chemicals, recycling, retail, technology, media and others
- Performed Financial Due Diligence, with focus on identifying key value drivers and potential deal breakers or issues which might impact price negotiations
- Undertook leading role in Corporate Restructuring area, liaising with solicitors in completion of sale and purchase agreements, managing daily operations of insolvent companies with view of preserving value in business and executed adjudication of proofs of debt
- Initiated short-term secondment program to Audit for exposure in various industries including insurance, investment and property development, shipping and manufacturing
Education
Bachelor of Commerce (Accounting) and Business Systems -
Monash University
Australia05.2000
Skills
- Portfolio and Change Management
- Digital Transformation
- Leadership and Organization
- Stakeholder Management
- Negotiation and Conflict Resolution
- Teamwork and Collaboration
- Problem solving, analytical, reasoning
- Agile Methodology
- Employee Coaching and Mentoring
- Process Improvement
- Scrum Master
Certification
- Certified Scrum Master (2021)
- PMP Certification from Project Management Institute (2017)
- Certified Practicing Accountant of CPA Australia (winning the CPA Program High Achievers Award 2004)
- Associate member of ISCA (Institute of Singapore Chartered Accountants)
Timeline
Lead Program Manager
Standard Chartered Bank
01.2020 - Current
Finance Project Manager
Standard Chartered Bank
01.2013 - 12.2019
Vice President, CFO Change
Credit Suisse AG
04.2010 - 08.2012
Associate Director, Finance Change The Bank APAC
UBS AG
01.2006 - 04.2010
Manager, Transaction Advisory Services
Ernst & Young
05.2000 - 12.2005
Bachelor of Commerce (Accounting) and Business Systems -
Monash University
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