Kritika Rajan

- Reviewing 250+ user-generated content daily and assigning appropriate policies with an average handling time of 1.5 mins and accuracy of more than 95%.
- Ensuring brand safety by handling and working with international issues across multiple countries including online controversial content
- Working closely with Training and Quality Specialists to provide policy feedback and resolve queries
- Guiding AI interface in detailed content moderation

- Moderated 200+ advertising content daily and ensured they are compliant with stipulated policies and local laws with an average handling time of 3 mins and accuracy of more than 96%.
- Protected client's brand image and user's safety
- Appointed as shift POC for workforce management and team to produce hourly reports for 2 months
- Collaborated with the team on document alignment for language differences and long ads policies to help improve site accuracy

• Conducting Science and STEM lessons
• Preparation of lesson materials
• Interacting with parents regarding classroom matters
• Providing feedback for areas of improvement in students' learning
• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
• Fostered team collaboration between students through group projects
• Evaluated and revised lesson plans and course content to achieve student-centered learning
• Graded and evaluated student assignments, papers and course work.

• Conducting Biology lessons
• Preparation of lesson materials
• Setting mock examination papers
• Published individual reports to track students' progress
• Provided feedback for areas of improvement in students' learning
• Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

• Supervised contractor work processes and adherence to project schedule
• Assumed responsibility for personnel deployed to work site
• Delegated tasks based on plans, project needs and knowledge of individual team members
• Approval of team members' time sheets
• Submitting time sheets to payroll department
• Resolved issues between employees and clients using company policies
• Overseeing set-up of photography equipment
• Approval of photos prior to submission to company
• Main point of communication between clients and the company

- Relief teaching duties
- Individual coaching for ‘N’ Level oral examinations
- Classroom management

• Supervised contractor work processes and adherence to project schedule
• Assumed responsibility for personnel deployed to work site
• Delegated tasks based on plans, project needs and knowledge of individual team members
• Approval of team members' time sheets
• Submitting time sheets to payroll department
• Resolved issues between employees and clients using company policies
• Overseeing set-up of photography equipment
• Approval of photos prior to submission to company
• Main point of communication between clients and the company

• Promoting Acer products at Nanyang and Temasek
• Polytechnics' roadshows
• Prepared and delivered sleek and professional sales presentations to explain product benefits
• Identified product features to promote in ad campaign
• Engaged customers and complied with company script requirements to promote and increase product sales
• Boosted product awareness, meeting and exceeding sales goals.