Microsoft Excel (Advanced)
Qualified Sales Specialist with solid background in managing client accounts and supporting Sales department. Adept at understanding client needs and delivering tailored solutions that drive customer satisfaction and loyalty. Demonstrated proficiency in sales strategies and account management, ensuring seamless collaboration and achieving set targets.
Additionally, a seasoned Demand planning professional with history of accurately forecasting market needs and adjusting supply chain strategies accordingly. Known for strong analytical skills, meticulous attention to detail, and ability to work collaboratively to achieve organizational goals. Reliable team member who adapts seamlessly to changing business environments and prioritizes achieving results.
1. Account & Project Coordination
• Develop and manage account plans aligned with sales targets and margin goals
• Coordinate projects from brief to product adoption—working with cross-functional teams (marketing, supply chain, R&D)
2. Client Relationship Management
• Build strong bonds with regional customers and global brands
• Understand client operations and brand strategies for tailored solution
3. Data & Reporting Support
• Maintain and update sales, volume, and margin reports
• Use systems like SAP, ATLAS, CRM to track pricing, forecasting, and order status
4. Sales Operations Assistance
• Manage master data (product/pricing information)
• Support internal teams and ensure timely delivery through supply chain coordination
1. Portfolio & Reporting Analysis
2. Performance Management & Forecasting
3. Project Coordination & Reporting Tools
4. Stakeholder Collaboration & Training
1. Forecast & Demand Modeling
• Build and maintain statistical demand forecasts across various time horizons using historical sales data and market trends.
• Collaborate with Sales, Product, and Finance teams to reach a consensus forecast.
2. Inventory & Supply Planning
• Manage inventory targets—track reconciliation and mitigate obsolescence.
• Create purchase plans, production Work Orders, and manage materials/order flow with suppliers.
3. Cross-Functional Collaboration
• Work closely with Procurement/Buyers to prioritize inbound supply and mitigate disruptions.
• Engage with product development teams for supplier onboarding and PO/invoice management.
4. Systems & Tools
• Use ERP/MRP systems (e.g., SAP, Oracle ASCP) and advanced Excel for data analysis.
• Familiarity with demand planning software such as Logility, SAP/APO, Oracle Demand Planning.
**Supports the RAS (Retail Account Servies) Analytics team with analytics, MIS reporting, and dashboard development for high-risk account reviews and regulatory compliance.
1. MIS & Dashboard Development
• Design, build, and maintain automated dashboards and critical reports using tools like Power BI, SAS, QlikView, and Advanced Excel/VBA
2. Process Mapping & Data Flow Analysis
• Document end-to-end data processing flows for CDD operations, supporting projects like standard due diligence, annual reviews, and remediation.
3. Process Mapping & Data Flow Analysis
• Document end-to-end data processing flows for CDD operations, supporting projects like standard due diligence, annual reviews, and remediation.
4. Data Transformation & Cleansing
• Ensure data accuracy by profiling, cleaning, and preparing datasets for analysis and regulatory reporting.
5. Automation & Tool Development
•Automate recurring MI tasks via Excel, VBA, SAS, SQL; develop dashboards to capture KPIs, SLAs, and performance metrics.
6. Stakeholder Coordination:
• Act as the central liaison for internal teams (CDD Ops, Compliance, Marketing) and external stakeholders to manage data pipelines, communication strategies, and campaign assessments
CRM proficiency
Microsoft Excel (Advanced)
ERP Systems (SAP / Oracle)
Salesforce / CRM tools
Microsoft Office Suite (Word, Outlook, PowerPoint
Power BI