Kristen Gui
Summary
Accomplished Executive with a proven track record at St Luke's ElderCare Ltd, adept in executive support and human resources management. Excelled in organizing major events and streamlining staff upgrading processes, demonstrating exceptional interpersonal and administrative skills. Enhanced operational efficiency by actively participating in key projects, showcasing a commitment to results and team collaboration.
Overview
28
28
years of professional experience
Work History
Executive
St Luke's ElderCare Ltd
12.2017 - Current
- Manage CN’s calendar and diary.
- Handle incoming and outgoing telephone calls, as well as incoming and outgoing mail (letters and emails).
- Attend meetings and take minutes.
- Provide full secretarial, office management, and administrative support to the Nursing Department.
- Organize, coordinate, and arrange conferences, group meetings, training sessions, and other events.
- Organize and coordinate staff upgrading processes.
- Submit staff upgrading documentation.
- Manage the renewal of staff SNB practicing certificates.
- Maintain and update staff details.
- Perform any ad-hoc duties as assigned.
- Participate in the E-rota, VMS, OBS, and Nhelp migration projects.
- Organize the Nurses' Day event.
- Prepare L&A documentation.
- Serve as the point of contact for ordering and submission for COVID-19 vaccinations for staff and elders.
Senior Secretary Cum Nursing HR
Ang Mo Kio - Thye Hua Kwan Hospital
11.2008 - 11.2017
- Manage CN’s calendar and diary.
- Handle incoming and outgoing telephone calls and mail (letters and emails).
- Attend meetings and take minutes.
- Provide full secretarial, office management, and administrative support to the Nursing Department.
- Organize, coordinate, and arrange conferences, group meetings, training sessions, and other events.
- Organize and coordinate staff upgrading processes.
- Submit staff upgrading documentation.
- Manage the renewal of staff SNB practicing certificates.
- Maintain and update staff details.
- Arrange patient TCU appointments.
- Perform any ad-hoc duties as assigned.
Senior Admin Assistant Cum Account
An-Ju Design and Decor Pte Ltd
02.2001 - 09.2008
- Prepare renovation quotations and invoices, prepare cheque payments for subcontractors, and handle payroll duties, including emailing clients.
- Track and file payment requests, transport claims, medical leave, etc.
- Arrange travel logistics.
- Assist the supervisor with project coordination.
- Support all offices with administrative management.
- Manage administrative vendors.
- Oversee the office telephone system and company mobile phones.
Agensi Pekerjaan MNK Sdn Bhd
Sales Cum Admin Executive
01.1997 - 01.2001
- Attend to client inquiries in person and via phone calls.
- Coordinate the recruitment process between maids and employers.
- Review resumes and identify potential candidates for clients.
- Follow up closely with customers from the initial stage to closing.
- Create and maintain a workflow for follow-ups.
- Handle administrative tasks related to clients.
- Provide office management and administrative support.
- Prepare documents for submission to MOM (Malaysia).
Education
No Degree - Microsoft Window
International Computer Driving Licence (ICDL Asia)
10.2013
No Degree - The Train The Trainer (TTT) Programme
Institute of Technical Education (ITE)
09.2013
No Degree - Human Resources Management
Eon Consulting & Training
08.2012
Graduate Diploma in Human Resource Management - Human Resource Management
Management Development Institute Of Singapore (MDI
03.2012
Diploma of Private Secretarialship - Private Secretarialship
Rima Secretarial Finishing College Malaysia
Malaysia04.1995
Skills
- Interpersonal Skills
- Executive Support
- Team Player
- Motivation
- Human Resources Management
- Bilingual
- Administrative Skills
Award
SHQSA 2022 - Silver Award Winner
SHQSA 2023 - Gold Award Winner
SHQSA 2024 - Star Award winner
Reference
Associate Professor Edward Poon
Singapore Institute of Technology (SIT)
Associate Professor
Deputy Cluster Director
Deputy Program Leader (Nursing BSN-MSN)
Clinical Lead (MHSc Organ Transplant Nursing)
Jocelyn Ng
St Luke's ElderCare Ltd
Assistant Director of Nursing (Training & Education)
Timeline
Executive
St Luke's ElderCare Ltd
12.2017 - Current
Senior Secretary Cum Nursing HR
Ang Mo Kio - Thye Hua Kwan Hospital
11.2008 - 11.2017
Senior Admin Assistant Cum Account
An-Ju Design and Decor Pte Ltd
02.2001 - 09.2008
Agensi Pekerjaan MNK Sdn Bhd
Sales Cum Admin Executive
01.1997 - 01.2001
No Degree - Microsoft Window
International Computer Driving Licence (ICDL Asia)
No Degree - The Train The Trainer (TTT) Programme
Institute of Technical Education (ITE)
No Degree - Human Resources Management
Eon Consulting & Training
Graduate Diploma in Human Resource Management - Human Resource Management
Management Development Institute Of Singapore (MDI
Diploma of Private Secretarialship - Private Secretarialship
Rima Secretarial Finishing College Malaysia
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