Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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KRANTABHAT DHAVAJINIPOTIN

KRANTABHAT DHAVAJINIPOTIN

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Key Account Executive

DHL Express International (Thailand) LTD
01.2020 - Current

Customer Service – Key Account Executive

Krantabhat Dhavajinibodin
01.2011 - Current
  • My Function and Specialization
  • Ensure shipments to customers are shipped on time and delivered accurately
  • Expedite & follow-up with suppliers on long lead time and outstanding PO
  • Work with relevant parties for the optimization of inventory to support sales & customer requirements
  • Ensure that the all shipments (inbound & export) are in compliance to the world wide import & export rules and also local custom requirement
  • Perform regular self- audit with team as scheduled and report back to operations manager on the results/issues
  • Understand and complied with new and existing customs regulations
  • Handle customers’ complaints relating to deliveries and provide appropriate corrective actions
  • Work with distributor to improve delivery & support process and also inventory optimization at distributors end
  • Perform any other activities & projects as and when assigned by the Supervisor or Manager

Tracing Advisor

DHL Express International (Thailand) LTD
05.2016 - 12.2019

Air New Zealand
07.2013 - 05.2016
  • Responsible for Ticketing of, and Cebu Pacific at TT Aviation (Thailand) Co., Ltd
  • As for Air New Zealand, I take a responsibility for group as well as FIT ticket, a reissuance and resolving the occurred problems when the agent or passenger needs any assistance
  • As for Cebu Pacific, responsible for FIT ticket as well as group
  • I, myself, contact and resolve any occurred problem
  • I find out the best way to satisfy the clients.

Customer Service

01.2012 - 05.2013
  • Outsource of One to One Contacts Co., Ltd
  • (By Samart)

Sree Maha Peetham Co., Ltd
04.2010 - 01.2011

Education

Bachelor of Arts - French, English GPA 3.23

Silpakorn University
Thailand
06.2010

Bachelor of Science - International Relations And Affairs

Ramkhamhaeng University
Thailand

No Degree - Learning German Course (Saturdays)

Thammasat University
Thailand
06.2016

High School Diploma -

Triam Udom Suksa School of The Northeast
Thailand
04.2006

Skills

  • Languages
  • English – TOEIC score 810
  • French – graduated
  • Thai – native
  • Skills
  • Computer literacy, MS programs
  • VDO and social media for L&D activities
  • Achievement
  • I was taking course 2 courses
  • Typing Thai 40 words and English: 45 words per minute
  • Good time management and able to handle many assignment at one time
  • Good Knowledge of using Internet Explorer and Microsoft Office
  • Hard working and analytical skill
  • Organized, punctual and get along well with others
  • Be enthusiastic
  • Ability to Work under Pressure
  • Conflict Resolution
  • Adaptability
  • Teamwork

Certification

Feb 23 – 27, 2015 : Cebu Pacific Sky Speed training, Manila, Philippines. Dec 07 – 09, 2015 : Air New Zealand Sales Seminar, Singapore. Jun, 2012 : Certificate 100

Languages

Thai
English
French

Timeline

Key Account Executive

DHL Express International (Thailand) LTD
01.2020 - Current

Tracing Advisor

DHL Express International (Thailand) LTD
05.2016 - 12.2019

Air New Zealand
07.2013 - 05.2016

Customer Service

01.2012 - 05.2013

Customer Service – Key Account Executive

Krantabhat Dhavajinibodin
01.2011 - Current

Sree Maha Peetham Co., Ltd
04.2010 - 01.2011

Bachelor of Arts - French, English GPA 3.23

Silpakorn University

Bachelor of Science - International Relations And Affairs

Ramkhamhaeng University

No Degree - Learning German Course (Saturdays)

Thammasat University

High School Diploma -

Triam Udom Suksa School of The Northeast

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KRANTABHAT DHAVAJINIPOTIN