Hi, I’m
Mei Yoon, Koyie Wong
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
14 years and 6 months of experience in customer service and multilingual communication as Flight Stewardess. Highly motivated individual who has demonstrated excellent commitment, diligence and ability to learn.
Overview
18
years of professional experience
1
Certification
Work History
Salad Ventures
Executive Personal Assistant
01.2023 - Current
Job overview
- Displayed absolute discretion at handling confidential information.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
- Arranged domestic and international travel plans and itineraries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Organized and attended meetings and compiled related documents and reports
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Broad Peak Investment Advisers
Personal Assistant to the Owner
04.2021 - 05.2022
Job overview
- Overall responsibility for personal, travel and household matters of CEO.
- Organized expense reports, budgets and filing system for household expenditure
- Kept detailed track of household and maintenance inventory and schedules
- Informed vendors and contractors of various project requirements.
- Coordinated events and worked on ad hoc assignment eg global travel bookings and travel arrangements
- Managed wine inventory of over 600 bottles of wine and purchasing.
Singapore Airlines
International Flight Attendant
04.2008 - 01.2023
Job overview
- Ranked in band A1 in flight stewardess cohort in year 2014/15/18/19 /20/21/22
- Top 2 percentile in year 2014/2015 & Top 1 percentile in year2021
- German language qualified, made German announcements onboard for German Flights (2015/2016)
- Featured by Channel 8 News
- Featured in Silver Kris Magazine (2020)
- Strong customer service feedback.
Nuskin
Brand Representative
07.2021 - Current
Job overview
- Communicated product value, quality, and style to educate and entice potential customers.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Worked with team to achieve sales goals for products.
- Qualified as Brand Representative and achieved 4 sharing blocks of overall individual sales volume SGD12,000.
Singapore General Hospital
Care Ambassador
04.2020 - 02.2021
Job overview
- Coordinated and assisted medical personnel in collecting vital sign details and attend to patient's bedside needs
- Enforced compliance and follow strictly to departmental policies on safety and infection control.
Fortis Healthcare
Office Administrator Cum Receptionist
12.2012 - 06.2013
Job overview
- Fortis healthcare - Singapore
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Tracked office supplies and restocked low items to keep team members on-task and productive.
MXM International Sdn Bhd
Senior Business Support Executive
01.2006 - 04.2008
Job overview
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Established administrative work procedures to track staff's daily tasks.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates
- Accepted payments, issued credits and resolved billing issues.
- Managed filing system, entered data and completed other clerical tasks.
Education
Tunku Abudul Rahman University College
Diploma from Public Relations
Skills
- Customer Service
- Adapt to Diverse Groups
- Time Management
- Customer Understanding
- Sales Management
Certification
2015 WSQ Advanced Certificate in Training and Assessment (ACTA)
2021 WSET level 2 Award in Wine
2022 Color Concept Application (Sub-health Balancing)
Languages
Chinese (Cantonese)
Intermediate (B1)
German
Beginner (A1)
Chinese (Mandarin)
Upper intermediate (B2)
English
Advanced (C1)
Malay
Elementary (A2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Personal Assistant
Salad Ventures
01.2023 - Current
Brand Representative
Nuskin
07.2021 - Current
Personal Assistant to the Owner
Broad Peak Investment Advisers
04.2021 - 05.2022
Care Ambassador
Singapore General Hospital
04.2020 - 02.2021
Office Administrator Cum Receptionist
Fortis Healthcare
12.2012 - 06.2013
International Flight Attendant
Singapore Airlines
04.2008 - 01.2023
Senior Business Support Executive
MXM International Sdn Bhd
01.2006 - 04.2008
Tunku Abudul Rahman University College
Diploma from Public Relations
2015 WSQ Advanced Certificate in Training and Assessment (ACTA)
2021 WSET level 2 Award in Wine
2022 Color Concept Application (Sub-health Balancing)
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