Kong Pui Yee Valerie
Singapore
Summary
Dynamic Human Resources professional with over a decade of progressive experience in payroll, talent acquisition, employee engagement, and HR operations across Malaysia and Singapore. Demonstrated success in managing comprehensive HR performance reviews and spearheading learning and development initiatives for regional teams in Malaysia, Singapore, Hong Kong, and China while ensuring compliance with statutory requirements. Strong communicator with a proven ability to enhance employee engagement through innovative initiatives and a keen focus on process improvement. Expertise in HR systems and payroll management supports a commitment to fostering a productive workplace culture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Executive – Employee Plan Services
Boardroom Private Limited
04.2025 - Current
- Manage data reconciliation, reporting, and client requests with strict SLA adherence.
- Draft and maintain Standard Operating Procedures (SOPs) to improve operational efficiency.
- Liaise with auditors, service providers, and cross-functional teams to support compliance.
- Participate in projects and User Acceptance Testing to enhance system reliability.
Senior Executive – Human Resources
Day One Pte Ltd
09.2024 - 03.2025
- Administered full payroll and claims processing via Whyze HR system for outlet staff.
- Oversaw work pass applications (MOM), quota management, and employee documentation.
- Coordinated medical, insurance, and audit requirements for clients’ workforce.
- Arranged overseas worker travel and onboarding processes to ensure compliance.
Senior Executive – Human Resources
Boardroom Outsource Services Sdn Bhd
11.2019 - 09.2024
- Led end-to-end recruitment cycle, collaborating with hiring managers and managing job postings.
- Conducted regional e-onboarding, probation confirmation, and talent engagement meetings.
- Administered payroll processing (EPF, SOCSO, EIS, LHDN) and staff benefits.
- Coordinated training programs, HRD Corp grants, and leadership development initiatives.
- Supported performance appraisals across MY, SG, HK, and CN regions.
- Organized employee engagement activities including festivals and annual events.
- Handled industrial relations cases, including disputes, investigations, and compliance matters.
HR & Admin Executive
Malaysian Pacific Corporation Berhad
04.2016 - 10.2019
- Oversaw payroll processing and statutory compliance (EPF, SOCSO, EIS).
- Managed employee records, recruitment, onboarding, and termination processes.
- Supported audits and liaised with legal teams for industrial cases.
- Led HR operations, reporting directly to Directors and CEO.
Human Resource Assistant
Ngan & Ngan Holdings Sdn Bhd
03.2015 - 03.2016
- Administered payroll for 600 employees, ensuring accuracy and timely disbursement.
- Managed statutory submissions, recruitment, and employee documentation.
- Supported financial controller with HR reporting and compliance.
Southeast Asia Management Trainee
Hilton Kuala Lumpur & DoubleTree by Hilton Kuala Lumpur
06.2013 - 02.2015
- Selected for Southeast Asia Trainer-to-Manager program, gaining exposure to HR and operations.
Education
No Degree - Human Resource
National Human Resource Centre
Malaysia03-2023
Diploma - International Hospitality & Tourism Management
KDU University College
01.2013
Sijil Pelajaran Malaysia - undefined
SMK Darul Ehsan
01.2011
UPSR - undefined
SJK (C) Selayang Baru
01.2006
Skills
- Microsoft Office 365 proficiency
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Operations support
- Staff training
- Staff management
- Customer relationship management (CRM)
- Employee mentoring
- Process improvements
- Staffing requirements
- Teamwork and collaboration
- Interpersonal communication
- MS office
- Multitasking Abilities
Certification
NRCI – aPHRi & MYCA (Completed)
SKILLS & LANGUAGES
English, Chinese, Cantonese, Hokkien, Bahasa Melayu
Timeline
Senior Executive – Employee Plan Services
Boardroom Private Limited
04.2025 - Current
Senior Executive – Human Resources
Day One Pte Ltd
09.2024 - 03.2025
Senior Executive – Human Resources
Boardroom Outsource Services Sdn Bhd
11.2019 - 09.2024
HR & Admin Executive
Malaysian Pacific Corporation Berhad
04.2016 - 10.2019
Human Resource Assistant
Ngan & Ngan Holdings Sdn Bhd
03.2015 - 03.2016
Southeast Asia Management Trainee
Hilton Kuala Lumpur & DoubleTree by Hilton Kuala Lumpur
06.2013 - 02.2015
Diploma - International Hospitality & Tourism Management
KDU University College
Sijil Pelajaran Malaysia - undefined
SMK Darul Ehsan
UPSR - undefined
SJK (C) Selayang Baru
No Degree - Human Resource
National Human Resource Centre
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