Hi, I’m
KOK HENG GOH
Summary
System Engineer with a proven track record at the Republic of Singapore Navy, excelling in troubleshooting and systems analysis. Achieved significant reductions in system downtime through proactive maintenance and effective problem-solving. Skilled in training and mentoring, fostering team collaboration to enhance performance and customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Exercised a high level of independent judgment, decision making, creativity and initiative.
Overview
18
years of professional experience
Work History
Republic of Singapore Navy
System Engineer
12.2023 - Current
Job overview
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Trained and mentored junior engineers, providing guidance and direction.
- Analyzed and interpreted data to identify trends and recommend improvements.
Republic of Singapore Navy
System Combat Specialist
07.2007 - 12.2023
Job overview
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
ITE DOVERDOVER
No Degree from Electronic Engineering
05-2007
Specialist And Warrant Officer Institute (SWI)
No Degree from Diploma in Leadership And People Management
10-2021
Skills
- Troubleshooting
- System engineering
- Hardware and software installation
- Technical support
- Systems analysis
- Technical analysis
Accomplishments
Distinguished Graduate during Junior Leadership Course (JLC)
Timeline
System Engineer
Republic of Singapore Navy
12.2023 - Current
System Combat Specialist
Republic of Singapore Navy
07.2007 - 12.2023
ITE DOVER
No Degree from Electronic Engineering
Specialist And Warrant Officer Institute (SWI)
No Degree from Diploma in Leadership And People Management
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