Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kok-Chai Ng

Summary

Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful [Number]-year record of building positive relationships with internal and external stakeholders. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with [Number] years of experience in [Industry]. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Director

DZH International Pte Ltd
10.2010 - Current
  • Oversaw internal/external projects and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy from technical perspective.
  • Managed daily operations while overseeing multiple projects to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Planning on implementation of new technology stacks and products to supplement company products' ecosystem.
  • Meetings with customers' to discuss and address critical business matters, provide feedback/recommendation to organizational leadership/board of directors on new features/products research and development.

Consultant

Solutions Lab Pte Ltd
05.2005 - 10.2010
  • Analyzed problematic areas to provide recommendations and solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Bachelor of Science - Computer Science And Information Engineering

National Taiwan Univeristy
Taiwan, Republic Of China
01.1999

Skills

  • Project Coordination
  • Project Leadership
  • Staff Management/Development
  • Information Technology Management
  • Design and Implementation

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)

Timeline

Director

DZH International Pte Ltd
10.2010 - Current

Consultant

Solutions Lab Pte Ltd
05.2005 - 10.2010

Bachelor of Science - Computer Science And Information Engineering

National Taiwan Univeristy
Kok-Chai Ng