Koh Zyeng Zyang Marcel

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Maintained tidy and organized store environment to comply with cleanliness standards.

• Shared knowledge of menu items and flavors, enabling customers to
make personal decisions based on taste and interest.
• Gave suggestions that were implemented to quickly reset and clean up tables after customers leave to enable speedy turnaround and guest flow.
• Resolved guest and employee complaints to maintain complete
customer satisfaction and workforce effectiveness.
• Worked with restaurant marketing team to set up for photoshoots to promote new seasonal menus, resulting in successful advertising campaign published on social media.