Koh Wen Qiang
Choa Chu Kang
Summary
With a strong background in leadership and a proven ability to thrive under pressure, bringing valuable experience to any professional setting. Adaptable nature allows for excellence in various situations, ensuring success even in challenging circumstances. Additionally, people-oriented approach and effective communication skills enable building strong relationships and seamless collaboration with colleagues and clients alike.
Overview
14
14
years of professional experience
Work History
Part Time Floor Manager
Hanbaobao Pte Ltd
03.2020 - Current
- Involved in running shift and leading the team
- Handled customer’s requests and recovery
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Managed team of 10 employees to maintain smooth-running operations of shop floor.
Intern
Inland Revenue Authority of Singapore
03.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Infantry Trooper
Singapore Armed Forces
08.2017 - 08.2019
- Infantry Trooper in 1st Battalion Singapore Infantry Regiment (1SIR)
- Highest rank attained: Corporal (CPL)
Crew Leader
Hanbaobao Pte Ltd
01.2013 - 06.2017
- Involved in training new service crew
- Involved in running stations
- Assist Managers in running shift
- Handled customer’s requests and recovery
Service Crew
Hanbaobao Pte Ltd
01.2011 - 01.2013
- Involved in running stations
Education
Bachelor of Engineering with Honors - Sustainable Built Environment
Singapore Institute of Technology
Singapore10.2026
Diploma - Real Estate Business
Ngee Ann Polytechnic
Singapore05.2023
Higher Nitec - Accounting
ITE College West
Singapore03.2017
Skills
- MYOB
- Microsoft
- Revit
- C Programming
- Certified First Aider
- Customer Relations
- Fast Learner
- Multitasking and Organization
Summary - Personalsummary
- Possesses Leadership Experience
- Able to adapt to pressure in any situation.
- People-oriented with good communication skills
Certificatesandawards
- Excellent Service Award (EXSA), 2017
- Star Award, 2017
- Gold Award, 2016
- Silver Award, 2015
- Long Service Award (5 Years), 2016
- National Earthquake Competition 2012, 07/01/12, Merit Prize (Team)
- CDC & CCC Edusave Good Progress Award, 2011
Activities
- Ngee Ann Polytechnic, Track and Field (Distance), 2010 - 2014
- ITE College West, Bone Marrow Donor Programme (BMDP), 07/01/16, Involved in volunteering programme to encourage citizens.
- Regent Secondary School, Audio Visual Aid (AVA) Club (Member), 2010 - 2014
References
Davis Christian Buela, Restaurant General Manager, Hanbaobao Pte Ltd, 35 Teck Whye Avenue #01-01 Chua Chu Kang CC, Singapore, 688892
Timeline
Intern
Inland Revenue Authority of Singapore
03.2022 - 08.2022
Part Time Floor Manager
Hanbaobao Pte Ltd
03.2020 - Current
Infantry Trooper
Singapore Armed Forces
08.2017 - 08.2019
Crew Leader
Hanbaobao Pte Ltd
01.2013 - 06.2017
Service Crew
Hanbaobao Pte Ltd
01.2011 - 01.2013
Bachelor of Engineering with Honors - Sustainable Built Environment
Singapore Institute of Technology
Diploma - Real Estate Business
Ngee Ann Polytechnic
Higher Nitec - Accounting
ITE College West
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