Kogilavani Ramachandran
Summary
Adept at enhancing office efficiency and data management, I leveraged my proficiency in Microsoft Excel and strong organizational skills at SIA Engineering Company to streamline invoice processing and improve document organization. My commitment to confidentiality and administrative support significantly contributed to operational excellence, showcasing my ability to blend technical skills with a dedication to service excellence.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
17
17
years of professional experience
Work History
Admin Assistant
SIA Engineering Company
05.2007 - 12.2016
- Answered calls, delivering messages to staff
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent service through prompt responses to staff inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting.
Admin Assistant
John Little Specialist Centre
01.2004 - 11.2004
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in preparation of financial reports and gathering data.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Aviation Screening Officer
CIAS
01.2002 - 12.2004
- Participated in regular evaluations conducted by higher authorities, demonstrating proficiency in aviation screening techniques.
- Screening of passengers.
- Ensured passenger safety through consistent application of airport policies and regulations.
- Identified potential threats by analyzing passenger behavior and reporting suspicious activities to supervisors.
- Conducted thorough pat-down searches when necessary, adhering strictly to privacy standards while prioritizing safety.
- Enhanced security measures by implementing thorough screening procedures and protocols.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
Temporary Teacher
PAP
01.2000 - 12.2002
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
No Degree - Certificate in Office Skills
Clementi ITE
Clementi12-1999
Skills
- Client Support
- Accurate Data Entry
- Administrative Support
- Administrative Support Skills
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Efficient Data Organization
- Proficient in Microsoft Outlook
- Document Organization
- Administrative Assistance
- Organized Documentation Practices
- Information Input Accuracy
- Calendar Coordination
- Excel Data Management
- Efficient Appointment Coordination
- Efficient Mail Management
- Proficient in Microsoft PowerPoint
- Document Administration
- Database Support
- Mail Management
- Office Equipment Servicing
- Proficient in Computer Applications
Timeline
Admin Assistant
SIA Engineering Company
05.2007 - 12.2016
Admin Assistant
John Little Specialist Centre
01.2004 - 11.2004
Aviation Screening Officer
CIAS
01.2002 - 12.2004
Temporary Teacher
PAP
01.2000 - 12.2002
No Degree - Certificate in Office Skills
Clementi ITE
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