Experienced Senior Quality Management System (QMS) Engineer with demonstrated track record of improving products and procedures by leveraging hands-on inspections, processes and data analysis. Disciplined professional with systematic approach to issues. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.
Driven with great knowledge of process change and root cause analysis. Ambitious and driven individual with extensive training in audits, problem solving and manufacturing processes.
Perform Weekly Internal Process of Records (POR) Audits
Perform Internal QMS Audits
Lead all Customer Audits
Lead the company ISO 9001:2015 certification audit & yearly audits (surveillance & re-certification audit)
Lead UCT Malaysia Customer Audits & ISO 9001:2015 Certification (New UCT Site)
ISO 9001:2015 Certification Audit on May’22
Prepared working papers, reports and supporting documentation for audit findings.
Reviewed production processes and identified potential quality issues.
Ensure that systems and procedures comply with ISO9001
Ensure audit findings are monitored, drive closure & validate effectiveness in production line
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Create/amend the iQMS documents as required in the process
Conduct training for a newly hired employee on the Quality System
System Application Product (SAP) S4 HANA / Quality – SME (Subject Matter Expert)
Trained all UCT employees on SAP system for Quality processes
Design Purge Process in SAP
Support company in change management including QMS and product new releases and changes based on approved and released documentation as defined in respective OMSes
Responsible for other UCT site NCi/QNs dispositioned and drive for closure
Established and tracked quality department goals and objectives.