Kishen Raj Saravanan
Skudai
Summary
Dedicated and customer-focused professional with hands-on experience in retail sales. Proven ability to engage customers, recommend suitable products, and deliver prompt solutions to enquiries and issues. Skilled in maintaining store presentation, managing transactions accurately, and supporting daily operations to ensure a smooth and efficient customer experience. Recognised for strong communication skills, teamwork, and a positive service attitude in fast-paced environments. Committed to upholding service excellence and contributing to organisational goals in Singapore's dynamic retail and service sector.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Store Associate
MR D.I.Y TRADING PTE LTD
Singapore
09.2023 - Current
- Greeted customers and answered questions, assisting with needs and finding items.
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
- Built relationships with customers through friendly conversations about products or services offered at the store.
- Labeled, tagged, and sorted merchandise for sale.
- Processed cash and credit payments with accurate cash-handling.
- Communicated with store manager about merchandise and supply needs to maintain well-stocked store.
- Performed daily opening and closing procedures including counting money, balancing drawers, organizing supplies.
- Provided training assistance to new associates on company policies or procedures.
- Processed customer returns and exchanges to support customer satisfaction.
- Computed sales prices, total purchases, and received and processed cash and credit payment.
Warehouse Assistant
ALPS Global Logistics Pte Ltd
Johor Bahru
2021 - 2022
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse premises.
- Coordinated daily shipping and receiving operations, ensuring timely processing of goods.
- Maintained accurate inventory records using warehouse management systems to track stock levels.
- Assisted in training new staff on safety protocols and operational procedures for efficient workflow.
- Conducted regular inspections of equipment to maintain safety standards and prevent downtime.
Education
SPM - undefined
SMK SUNGAI LAYAR
KEDAH, MALAYSIA12.2018
Skills
- Physical
- Problem solving
- Microsoft Office
- Time management
- Quick learner
- Communication skills
- Leadership abilities
- Computer literacy
- Efficiency
- Material Handling
- patience and the ability to remain calm in stressful situations
- excellent verbal communication skills
Certification
WORKSKILL COURSE
LANGUAGES
English - Advanced
Malay - Advanced
References
MR, LAWRENCE, MANAGER , MR D.I.Y TRADING PTE LTD, Lawrencewong@Gmail.com, +65 8987 8207 , MR D.I.Y TRADING PTE LTD
Timeline
Store Associate
MR D.I.Y TRADING PTE LTD
09.2023 - Current
SPM - undefined
SMK SUNGAI LAYAR
Warehouse Assistant
ALPS Global Logistics Pte Ltd
2021 - 2022