Kirthana Babu
Summary
- 9+ years of experience in Identity and Access Management
- Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows and LINUX services
Experience in ,
- Oracle Identity Manager, Java, Spring Boot, SQL and Oracle Access Manager
- Leading development teams and delivering technical projects
- User Lifecycle Management
- SSO configurations - Kerberos and SAML based flows
- Maintenance of SSL Certificates
- GIT, Ansible, Splunk, Jenkins, Jira, Bitbucket & Confluence
- AWS and Azure cloud services
- Development of database views, triggers, functions and stored procedures
- Presales experience in preparing proposals & estimations
- Conducting technical interviews
- Experience working with non-technical clients
Overview
9
9
years of professional experience
Work History
Professional Application Support Manager
Adnovum Pvt Ltd
02.2020 - Current
- Provide technical expertise on identity & access management. Manage daily operations together with the appointed vendors on the various support and maintenance activities
- Collaborate with external vendors, suppliers, and technology partners to ensure the successful implementation and ongoing maintenance of IT solutions.
- Work with Project Manager to schedule & prioritize project and/or BAU tasks.
- To troubleshoot L1/L2 incidents, identify and fix the technical and operational issues as per SLA. Resolve the application specific and related functional issues. Make recommendations for permanent resolution of recurring incidents.
- Undertake testing of all application bug fixes and enhancements as part of the release management process.
- Provide on-call/on-site support, covering application support and application change deployment.
- Participated in design and planning exercises for future software rollouts.
- Respond and report promptly to management and business users regarding critical outages until resolution.
- Coordinating with different teams with primary objective of keeping application up and running
Senior System Analyst
M1 Limited
08.2018 - 08.2019
- Perform day-to-day operations, support, patching and IAM administration (CA identity).
- Develop and implement the necessary enhancements related end-to-end IAM solutions..
- Perform access reviews, certifications, and recertification processes to ensure compliance with regulatory standards and audit.
- Manage and respond to access requests for users across the firm.
- Perform access reviews and audits to identify and mitigate potential risks and violations
- Create, modify, and terminate user accounts, roles, and entitlements in accordance with established policies and procedures
- Troubleshoot and resolve issues related to user provisioning and access management
- Collaborate with cross-functional teams to integrate IAM processes with other security systems and applications
- Perform vulnerability/ compliance Assessments.
- Perform all relevant activities related to the DR and BCP planning
Information Security Analyst
Deutsche Bank
10.2015 - 01.2018
- Create, modify, revoke, unlock and password resets in 200+ in-house applications and manage escalated tickets and oversee all tickets within the team are serviced in a timely manner. Also handled user management in Bloomberg.
- Design and implement Identity and Assess Management (IAM) solutions, Security Information and Event Management (SIEM) solutions, Two -Factor Authentication (2FA) solutions as well as Public Key Infrastructure (PKI) Proactively identify and support audit and compliance access related issues to reduce the risk of security exposures on the support systems and applications.
- Administration of Active Directory, Single Sign On, Windows Deployment Services and Window Server Update Services for servers and workstation. Handled Recertification process, Gatekeeper & GAMA. Participate in internal and external (KPMG) audit queries.
- Provide extraordinary customer service to our clients on inbound and outbound phone calls. Identify, research, and resolve issues.
Web Application Developer
Odigma
07.2014 - 09.2015
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Analyzed user requirement reports to design web applications to meet customer needs, as well as legal and budgetary restrictions.
- Worked in both HTML and CSS environments, choosing each protocol, where appropriate, for best results.
- Implemented UI and usability changes based on customer feedback, addressing end user pain points with post-launch patches.
Education
Master of Science - Software Engineering
Anna University
India 05.2014
Skills
- Application support and user query management (L1/L2)
- IAM tools (Nevis Security Suite, CA-Identity Manager, One identity, Oracle- Identity Manager, Bloomberg
- Strong knowledge of IT processes, release management, and compliance standards
- Windows , LINUX
- SQL Server, ORACLE
- LDAP, Active Directory
- SSL certs
- Managing stakeholder from business and delivery
- Powershell
- Network Security
- Project Leadership
- Service-Level Agreements (SLA)
- Jira
Timeline
Professional Application Support Manager
Adnovum Pvt Ltd
02.2020 - Current
Senior System Analyst
M1 Limited
08.2018 - 08.2019
Information Security Analyst
Deutsche Bank
10.2015 - 01.2018
Web Application Developer
Odigma
07.2014 - 09.2015
Master of Science - Software Engineering
Anna University
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