Summary
Overview
Work History
Education
Skills
Residential Status
Languages
Awards
Timeline
Generic

Kirtana GJ

Singapore

Summary

A dedicated human resource professional with 11+ years of experience in Employee Relations and HR Operations.

Overview

12
12
years of professional experience

Work History

PEOPLE & CULTURE OPERATIONS MANAGER

UMAMI Bioworks Pte Ltd
05.2024 - Current
  • Designed and implemented hiring, onboarding, and training processes to support business growth.
  • Created SOPs from scratch for hiring, onboarding, and people management.
  • Led recruitment efforts, developed structured interview frameworks, and trained leadership on hiring best practices.
  • Introduced a Learning Management System tailored to employee and organizational needs.
  • Established and managed performance review cycles, identifying areas for improvement and action plans.
  • Managed payroll vendor selection and employee benefits, including insurance and compensation plans.
  • Handled voluntary and involuntary terminations, ensuring compliance and smooth transitions.
  • Oversaw India entity setup, selecting accounting firms, insurance providers, and other HR vendors.
  • Built strong vendor relationships and streamlined HR operations for efficiency.

PROJECT COORDINATOR

NHRDN SINGAPORE
10.2023 - 06.2024
  • Reconcile chapter accounts
  • Track membership details and renewals
  • Run membership campaigns
  • Manage in-person and virtual events, mentoring, and community outreach programs
  • Handle social media accounts and channels
  • Respond to member queries
  • Manage communications around events, workshops
  • Update website as needed
  • Manage partnerships with educational institutes, vendors, knowledge partners, National body, other chapters
  • Support regulatory filings and updates
  • Manage newsletters and other publications

HR ASSOCIATE- TALENT TRANSITION

Goldman Sachs
05.2021 - 02.2023
  • Global Separation Process
  • Stake holder interaction across regions and streamlining the process
  • Revisiting the departure packages with the ELG Group Lawyers
  • Setting up vetting meetings with the manager, ELG Lawyer, ER Advisor and employee
  • Creation of vetting documents across regions
  • Managing Ad-hoc severance modelling requirements for APAC and India regions, reviewing the severance checks
  • Maintenance of SOP hygiene checks on regular basis
  • Played a key role in preparing service agreement across regions by coordinating with the ELG Lawyers for required approvals
  • Processed voluntary and involuntary cases for APAC and India regions
  • Part of Voluntary separation process training and executed transactions as per the requirements
  • Part of BGV project across regions by coordinating with the vendors to retrieve employee data

SENIOR HR SUPPORT SPECIALIST - HR OPERATIONS AND GENERALIST

Microsoft Research Lab
09.2019 - 04.2021
  • Managing the Employee life cycle for multiple Employee Categories
  • Create requisition id and generate offer letter on iCIMS
  • Handling pre- and post-onboarding activities using employee central as the platform
  • Publish requirements and enhance visibility through Social Media sites, to attract the best talents
  • Scheduling interviews and logistics coordination
  • Initiating Background Verification for shortlisted candidates with FADV
  • Pre-On boarding, Pre-Hire Verification, Managing Pending Hires and On boarding
  • Coordinating with Santa Fe for pre- and post-visa processing and also coordinate with PAN and Bank vendor for expats
  • Coordinate NEO Program and Host HR Induction
  • Leave management and handling letter request
  • Working with the technology team on creating an online leave management application
  • Handling performance management and merit calculations and process through Payroll Team
  • Creating SOPs for the existing process
  • Prepare monthly reports including the other entities of Microsoft using insights Azure application
  • POC for employee queries
  • Coordinating with the legal team for Ad-hoc requests and approvals
  • Coordinating with internal stakeholders like GTA, Payroll and AskHR
  • Ensuring timely exits and on time FNF payouts

SENIOR HR SUPPORT SPECIALIST - HIRE TO RETIRE PROCESS

Visa Consolidated Support Services (India) Private Limited
04.2019 - 08.2019
  • Employment Letter generation (Asia Pacific, CEMEA), Employee Nominations, Termination using Workday and Service Now as platform
  • Third party verification for current and former Visa employees
  • Creating SOPs for the existing process
  • Workday Audit & Health Check, Special Economic Zone Cards
  • HR Data Management which includes Cost Center Change Requests, Line Manager Change, Promotions
  • Got trained on US Process with regards to Employee letter generation and Data Management

SENIOR HR ANALYST

Deloitte Support Services India
04.2014 - 09.2018
  • Process Employee Transfers across all regions and functions in US using Salesforce as platform
  • Issue necessary documents pertaining to transfers viz
  • Memorandums and Agreements
  • Processed close to 15000 Transfers with 100% quality on Workday
  • Work with team members, employees and business to resolve any process related queries using Salesforce
  • Maintain reports as per Leadership requirements viz
  • Periodic Dashboard, SLA, Utilization with varied analysis relating to the process using Salesforce and SAP
  • Worked closely with Business Advisors as Compensation Analyst for US Services Practice using ADP tool
  • Set up the process for issuing letters for Professionals on Assignment with DGSL
  • Working directly with Global Office to ensure that all the backlog letters are issued to Partners/ Principals
  • Lead a team of 7 members and guiding them to resolve process related queries to ensure high quality client deliverables
  • Worked closely with Business Leaders, Business Advisors and US Technology Team to streamline automate and optimize the process
  • Supported Acquisition team with scheduling of interviews and Offer letters generation
  • Coordinate with recruiters to ensure new employees receive local office orientation details
  • Assign buddy and counselor details
  • Got cross trained on various verticals - Talent Management, Exit Management

HR EXECUTIVE

HSBC
04.2013 - 11.2013
  • Conduct Employee File Audit
  • Report audit findings to the Management
  • Single point of contact for three different sites at Hyderabad
  • Liaised with employees, Talent acquisition team and the HR Team
  • Follow up and ensure the file audit findings are closed
  • Conduct Survey for well-being of women employees

Education

MBA Equivalent – PGDM -

SIVA SIVANI INSTITUTE OF MANAGEMENT
India
03.2013

B.SC - LIFE SCIENCES

OSMANIA UNIVERSITY
India
05.2011

Skills

  • Ability to work in an environment where compliance with process and procedures is of priority
  • Maintaining strong interpersonal relationship
  • Ability to understand and implement qualitative aspects of work
  • Operations management
  • Customer service
  • Problem-solving
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Process improvement

Residential Status

Singapore Permanent Resident 

Languages

English
Tamil
Hindi
Telugu

Awards

  • Awarded as the Star Performer for outstanding value to the clients
  • Received Spot Award for maintaining 100% SLA
  • Received Spot Award for providing Outstanding Client Services
  • Achieved 100% quality for five quarters in Transfers process
  • Received accolades from US clients and Leadership for my exceptional commitment
  • Processed 10,000+ employees' compensation details in the tool for FY14 and FY15
  • Received 'Go Beyond Award' for maintaining 100% CSAT

Timeline

PEOPLE & CULTURE OPERATIONS MANAGER

UMAMI Bioworks Pte Ltd
05.2024 - Current

PROJECT COORDINATOR

NHRDN SINGAPORE
10.2023 - 06.2024

HR ASSOCIATE- TALENT TRANSITION

Goldman Sachs
05.2021 - 02.2023

SENIOR HR SUPPORT SPECIALIST - HR OPERATIONS AND GENERALIST

Microsoft Research Lab
09.2019 - 04.2021

SENIOR HR SUPPORT SPECIALIST - HIRE TO RETIRE PROCESS

Visa Consolidated Support Services (India) Private Limited
04.2019 - 08.2019

SENIOR HR ANALYST

Deloitte Support Services India
04.2014 - 09.2018

HR EXECUTIVE

HSBC
04.2013 - 11.2013

MBA Equivalent – PGDM -

SIVA SIVANI INSTITUTE OF MANAGEMENT

B.SC - LIFE SCIENCES

OSMANIA UNIVERSITY

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