Kirsten Goh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Able to adapt to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
SMU Tennis Marketing Director
Singapore Management University
08.2023 - Current
- Increased brand visibility by creating informative and engaging posts on Instagram.
- Managed collaborations and student inquiries via Instagram and Email, providing prompt resolutions.
Service Crew
Marché Movënpick
02.2023 - 07.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Education
Bachelor of Science - Economics
Singapore Management University
2027
Anglo Chinese Junior College
2022
Skills
- Leadership
- Problem-Solving
- Content Creation
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
SMU Tennis Marketing Director
Singapore Management University
08.2023 - Current
Service Crew
Marché Movënpick
02.2023 - 07.2023
Bachelor of Science - Economics
Singapore Management University
Anglo Chinese Junior College
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