Kiro Er

• Ensured passenger's safety and company standards on Boeing 787-8/-9/-8B, A320CEO/NEO and E190
• Worked with cabin crews ranging from 3 to 8 people on Boeing and/or Airbus aircraft
• Coordinated and executed daily cabin setup and service inspection
• Prepared, reviewed and presented daily cabin, security and service briefing
• Supervised and ensured quality service standards were met on all flights
• Ordered, cooked and served meals onboard (i.e Service Duties)
• Maintained perfect cabin and galley appearance at all times.
• Pre-flight safety, security, and catering checks
• Passenger boarding

• Collaborate with business partners to onboard clients globally, ensure timely and smooth client implementation process;
• Provide updates to clients regarding their account opening statuses;
• Gather and ensure all KYC documentation and administrative work pertaining to each clients' applications are completed in an accurate and timely manner;
• Act as an ambassador of Matrixport, uphold the highest standards in professionalism, client satisfaction and compliance with regulatory requirements.
• Continuously contribute to process improvement initiatives; identify inefficiencies and control risks, propose relevant solutions followed by implementation.
• Assist in ad hoc projects and other tasks as assigned.

• Displayed absolute discretion at handling confidential information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Handled monthly billings and IRAS related matters

• Sanitized, restocked and organized exam rooms and medical

equipment.

• Assisted with routine checks and diagnostic testing by collecting and

processing specimens.

• Collected and documented patient medical information such as

blood pressure and weight.

• Reviewed physician's calendar and scheduled patient appointments

by telephone and in-person.

• Utilized effective communication and active listening skills when

interacting with physicians, nursing staff and patients.

• Assisted patients with basic care needs.

• Coordinated with appropriate administrative staff to address clinical,

operational and financial questions.

• Making Insurance Claims

• Quickly learned new skills and applied them to daily tasks, improving

efficiency and productivity.

• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever

needed.

• Worked flexible hours, night, weekend, and holiday shifts.

• Handling of daily operational activities such as Cashiering,

preparation, brewing the tea, and other kitchen duties.

• Attended to walk-in customers in a prompt and friendly manner.

• Ensure the cleanliness of the outlet.

• Handled delivery orders.

• Involved in the opening and closing of the store

• Guide Customers to form single queue at the machines

• Ensure safe distancing while queueing = 1 meter apart

• Ensure safe entry check-in is completed

• Distribute Red Packets and QR Gift Packs

• Assist Customers with notes withdrawal if required

• Update notes availability posters, CIT trip timings

• Escalate via WhatsApp group chat when the machines are out of

service / out of service

• Abloy Key - Assist with the topping up of cash at the ATMs

• Update hourly queue levels via Google documen

• Assist in Temperature Screening at Vaccination Centers

• Registration, Administration, Ushering, and Social Distancing

• Duties

• Housekeeping of the workplace with regards to the maintenance of

workplace cleanliness and hygiene

• Any other duties as assigned by supervisor/ manager

• Provided assistance to all students regardless of their skill levels so

they could succeed in their studies

• Used encouragement and positive reinforcement techniques to

coach students so they could comprehend challenging course

material

• Provided guidance to students to complete their homework

assignments and helped them identify problem areas.

• Used positive reinforcement, repetition and review to help students

master challenging material.

• Collaborated with students to complete homework assignments,

identify lagging skills and correct weaknesses

• Provided clients and colleagues of various software systems the information needed regarding maintenance requirements to qualify for OEM warranties and to follow industry best practices.
• Designed solutions for clients according to contract specifications provided.
• Collaborated with colleagues and supervisors to provide an accurate quota on the amount for clients.
• Prepared professional sales presentations to illustrate product quality and prepared market comparisons.

• Managed students and day-to-day operations within budget and to

the highest standards

• Resolved customer inquiries, ensured customer satisfaction, and

shared customer communication with appropriate department

personnel

• Worked well with colleagues and teachers to maintain the centre

well.

• Answered multi-line phone system, routing calls, delivering messagesto staff and greeting visitors.