KIRAN MISHRA

CHASSasia is a Microsoft Large Account Reseller (LAR), certified Gold under the new Microsoft Partner Network (MPN) for specializations in Virtualization, Volume Licensing, SAM and Unified Communications

• Responsible for primarily Microsoft licensing (Open Licenses ,Volume Licenses- EA/EAS,MPSA and other licenses- Symantec,Adobe,Veritas, etc. securities- Endpoint ) and fulfillment requirements for hardware’s/Software’s , Small solutions requirements
• Identifying renewal opportunities, building BOM, annual billing, pro-rate quotation, regular daily quotation, providing value addition to customer on Microsoft licensing
• Focus on solution selling that helps customers meet their challenges and business opportunities, showing demonstrable economic value
• Identified issues, analyzed information and provided solutions to problems.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

System Integration company that help customers address their IT Infrastructure requirements by delving into their problems and trying to solve them with efficiency and competitively

• Manages the database and lead generation lists of prospects, profile them and qualify the leads for Laptops,Desktops, Servers, Routers,Firewall ,switches etc services (Installation,Relocation) and solution based on company requirements
• Develop sales opportunity through various Marketing activities i.e Blog Postings, Linked In, Facebook and Google Forms

• Handling B2B Corporate / Enterprise Sales of Samsung Mobile & Consumer Electronics, East region & up country west region, India
• B2B inside Sales: Generating qualified leads.
• Account Management: Increase sales and average order size by means of cross-selling, up-selling, add-on sales like care packs & accessories and schemes with existing accounts

U-Turn tax refund (UTTR) is an International Professional Services Company Headquartered in Dubai’s financial hub (Dubai International Financial Centre) with over 40 offices across Europe, Middle East, Africa, Asia and USA

• Business Development / Corporate Sales (By responding to RFI, RFP & RFQ) Responsible for B2B lead generation and sales prospecting
• Customer Service Relationship(CRM) Contact existing clients quarterly to follow up on new retrievals to take place sales by upselling, cross selling too.
• Transmit/uploading claim packs & Correspond & follow-up with Operations team regarding claims and complicated issues

• Handled Key Accounts focusing on retention (through securing long term contracts) and profitable growth of existing revenue streams
• Maintained responsibility of sales, contracts, negotiations and reporting for account worth over INR 500k.
• Customer Relationship Management-Provide online support to customers

• Recruitment & Head Hunting
• Design,Post and update job descriptions on company’s careers page, social media, job boards and internally & crafting emails to attract candidate passively
• Screening resumes ,Interview candidates and sending job offers emails
• Perform other administrative duties .