Kimberly Tan Mei Xiu
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Graduated from normal technical stream in secondary school years and studied hard to enroll in Kaplan to get a Diploma in Counseling and into Murdoch University majoring in Psychology and Human Resources. Apart from the education, had juggled other commitments such as helping the less fortunate by visiting the Philippines, teaching the children and helping with other tasks. After I graduated, started own small business by using Polymer clay to make detailed pieces of jewellery. Am always ready to learn and gain new experiences by taking up courses through Skills Future that could be relevant to any career. I would describe myself as always inquisitive, detailed, meticulous, outgoing, and energetic when learning new challenges and improving myself.
Overview
13
13
years of professional experience
Work History
Volunteer
St Martin De Porres
04.2022 - Current
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Provided administrative support to department leads to help organize events and fundraisers.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Developed construction skills by participating in several home builds.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Facilitated community outreach to expand participation and support.
- Educated young people about strategies for driving discussions and promoting social changes.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with different service providers to meet clients' individual needs.
- Tracked service activities and outcomes against outlined plans and goals.
- Created educational materials to convey important information to service recipients.
- Kept case files updated, accurate and aligned with requirements.
- Helped create comprehensive program to meet children needs.
- Gathered opinions and support from grass-roots supporters to solidify group position.
Swab Assistant
Health Promotion Board
06.2021 - 02.2022
- Adhere to all IPC SOPs and directives
- Prepare by disinfecting swab station prior to commencing of swabbing session
- Prepare swab station with required supplies and lay it out neatly to ensure efficient specimen collection
- Ensure laboratory forms have correct labels affixed
- Ensure correct number of clients in pool are at swab station
- Affix correct labels to UTM and prepare UTM for Swabber's use
- Assist with checking of 2 Unique Identifiers of client prior to commencing swab
- Prepare necessary consumables for easy access by Swabber during procedure
- Prepare and assist with use of necessary tools like translation charts or torchlight's when required
- Usher clients to and fro from Swabber
- Give instructions to client pool on when they may leave from Swab Station
- Collect sealed UTM from Swabber once pool is completed and pack according to laboratory requirements
- Disinfect swab station at end of swabbing session
- Ensure waste is correctly contained and disposed of at correct collection point
- Worked effectively in fast-paced environments
Retail Assistant
Crocs
03.2021 - 05.2021
- Attend to customers' needs and enquiries on Crocs footwear/accessories
- Strive to achieve and exceed personal and store sales targets
- Perform daily housekeeping of store; ensure cleanliness of store to our customers
- Ensure visual merchandising standards are adhered to at all times and replenishment of stocks and ensure all available styles are properly displayed
- Used POS system to process sales, returns, online orders, and gift card activations
- Actively engaged customers to provide general assistance and information on store merchandise
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Assisted customers with prompt and polite support in-person and via telephone
- Worked closely with shift manager to solve problems and handle customer concerns
- Processed customer returns to manage smooth refunds and exchanges following store procedures
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Worked with loss prevention in monitoring shopper behavior
- Engaged in friendly conversation with customer to better uncover individual needs
Beauty Advisor
Face Shop
12.2018 - 03.2019
- Demonstrating proper use of makeup and skin care products
- Cross-selling beauty products, when appropriate (e.g. serums, body lotions and hair care products.)
- Identify customer needs and recommend cosmetics and skin care products based on their preferences
- Help clients find products they're looking for in our store
- Ensure proper presentation of products on shelves
- Explain to customers how to use products they're interested in buying
- Advise customers on how to take care of their skin
- Inform customers on prices and special offers
- Replenish stock as needed
- Used POS system to process sales, returns
- Actively engaged customers to provide general assistance and information on store merchandise
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Assisted customers with prompt and polite support in-person and via telephone
- Worked closely with shift manager to solve problems and handle customer concerns
- Processed customer returns to manage smooth refunds and exchanges following store procedures
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Worked with loss prevention in monitoring shopper behavior
- Engaged in friendly conversation with customer to better uncover individual needs
Makeup Artist
Bridal and Fashion Makeup
01.2011 - 01.2013
- Communicate with clients to understand their needs and wants
- Assessed customer skin tone and complexion to determine appropriate products and materials to use
- Stay up to date with latest best practices, tools, and technology in your field
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Adhere to personal hygiene standards
- Determine necessary supplies and equipment needed
- Assist in applying and removing makeup and prosthetics
- Understand requirements from visual and technical standpoint
- Create appropriate hairstyling to complement makeup
- Applied makeup in accordance with clothing style
- Scheduled onsite and offsite makeup appointments for clientele
- Examined sketches, photographs and other references to get inspiration for desired look
Usher
Pico Art
10.2010 - 12.2010
- Greeted customers with smile and provided friendly, knowledgeable service
- Collect admission tickets from guests upon arrival and distribute paperwork or information pertaining to scheduled events
- Examine tickets or passes to determine authenticity by validating names and dates listed
- Escort visitors to their designated seats and inform them of nearest exits and restrooms
- Ensure safe environment by maintaining clear aisles and reporting suspicious behavior
- Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
- Collect disregarded for forgotten items after event and store in lost and found for guests to retrieve
- Illuminate walkways once event has started and assist guests with entering and exiting in darkened spaces
- Greet arriving guests and answer any questions they have regarding showtime, events or parking
Support Private Banking
DBS Bank
05.2010 - 07.2010
- Update KYC for future when bankers enquire
- Filing and updating information
- Distributing files,
- Retrieving and printing information necessary
- Creating new KYC accounts
- Dealing with email enquiries
- Data entry (Updating Clients details)
- Skilled at working independently and collaboratively in a team environment
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Strengthened communication skills through regular interactions with others
Education
Bachelor of Arts - Human Resource Management and Psychology
Murdoch University Australia
Singapore08.2020
Diploma in Counseling
Kaplan Higher Education Academy
Singapore04.2015
Diploma - Professional Makeup Artistry
CosmoProf Private Academy
Singapore05.2011
Secondary School -
CHIJ St Theresa's Convent
Singapore2010
CHIJ Toa Payoh Primary
Singapore2006
Skills
- Computer literate – Microsoft Word, Excel, Powerpoint
- Written: English
- Spoken language: English
- Attention to detail
- Emotional Intelligence
- Meticulous
- Critical thinking
- Enthusiastic
- Communicative
- Adaptive
- Passionate
- Reliable
- Focused
- Creativity – Jewellery Polymer Clay/Painting
Accomplishments
- Mission trip to St Martin De Porres in Philippines/ Dumaguete Indigenous Tribes (2023)
- Mission trip to St Martin De Porres in Philippines (2022 - 2023)
- Don Bosco Vocational Girl School (2016) – Part of a team to teach financial literacy, makeup techniques
- Don Bosco Vocational Girl School (2014) – Taught students PowerPoint and dancing in Cambodia
- Asian Youth Game (2009) – Assisted as youth ambassador for the Games
- Gift of Love Home (2001) – Conducted survey and performed for the Home residence
Additional Information
- Linda Mandarin Conversational Chinese Beginner 2 (2022)
- Linda Mandarin Conversational Chinese Beginner 1 (2021)
- Foundation Course - Mathematics, Critical thinking, English for academic purposes (2014)
- Participation in NDP 2012 Makeup Team
- Hip Hop Dance – O School (2007)
- Royal Ballet of Academy - Ballet VI (2007)
- Royal Ballet of Academy - Ballet V (2006)
- Royal Ballet of Academy - Ballet IV (2004)
- Royal Ballet of Academy - Ballet III (2002)
- Royal Ballet of Academy - Ballet II (1999)
- Royal Ballet of Academy - Ballet I (1998)
- Swimming Certificate Silver (2002)
- Swimming Certificate Bronze (2001)
Timeline
Volunteer
St Martin De Porres
04.2022 - Current
Swab Assistant
Health Promotion Board
06.2021 - 02.2022
Retail Assistant
Crocs
03.2021 - 05.2021
Beauty Advisor
Face Shop
12.2018 - 03.2019
Makeup Artist
Bridal and Fashion Makeup
01.2011 - 01.2013
Usher
Pico Art
10.2010 - 12.2010
Support Private Banking
DBS Bank
05.2010 - 07.2010
Bachelor of Arts - Human Resource Management and Psychology
Murdoch University Australia
Diploma in Counseling
Kaplan Higher Education Academy
Diploma - Professional Makeup Artistry
CosmoProf Private Academy
Secondary School -
CHIJ St Theresa's Convent
CHIJ Toa Payoh Primary
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