People-oriented Programme Lead with a focus on building strong relationships and enabling efficient collaboration. I am experienced in higher learning and leadership development with a keen desire to make use of my project management abilities to innovate effective solutions. Strong ownership mentality in everyday tasks, resourceful and adaptable to solve problems and provide results.
Overview
5
5
years of professional experience
Work History
Programme Lead (Professional Development)
Singapore Institute of Directors
02.2024 - Current
Project Manager for 2 ongoing projects for the Listed Entity Programme: LED Bridging Programme and LED Content Revamp Project, enforcing timelines and content quality across partners
Managed high-impact learning programmes for board members and directors, including: Listed Entity Director Programme (LED), Board and Director Fundamentals (BDF) and International Director Programme (IDP)
Key achievements include the SID-IMAA Mergers and Acquisition Masterclass for Board Directors, SID-KPMG Advanced on Programme on Sustainability
Coordinating with over 10 different knowledge partners from a diverse range of industries e.g Law, the Big Four Accounting Firms, Professional Services Firms etc
Planned, managed and emcee duties as Programme Lead for the inaugural Nominating and Remuneration Committee Seminar, involving 17 speakers and >100 attendees. Achieved overall rating of 4.41/5
Successfully executed multiple virtual and in-person runs of the Listed Entity Director Programme (LED) and Board and Director Fundamentals programme. Welcomed over 3000 annual participants, achieving a rolling satisfaction score of 4.4/5
Proactively coordinate and collaborate with experienced speakers, industry experts, and partners to enhance programme structures with high quality content, employing interactive elements such as role play and case studies to improve participant engagement and learning
Organized supplementary learning events such as Current Topics, Pit Stops and Masterclasses
Senior Executive (Graduate Studies)
Nanyang Technological University
10.2021 - 02.2024
Partnered with Programme Leads in leading and supporting the following postgraduate programmes: the Msc Financial Engineering, and Msc Asset and Wealth Management Programmes
Served in various capacities, with duties including: Programme Management and Operations, Student Management, Appointment and Payment of Instructors, Collaboration and Partnerships, Academic and Classroom Support, Event Management and Logistics
First point of contact for primary stakeholders, providing top-of-class faculty and student support, attaining at least 4/5 satisfaction rating for two consecutive years
In-Charge of liaising and management of key stakeholders, and executed student events in the Msc Financial Engineering programme e.g Networking Events, Speaker Series, Workshops, End of Programme Appreciation Luncheons etc
Liaison for the NBS Orientation Organising Committee in 2022, performing scheduling and logistics duties
Ensured compliance with NTU policies and coordinated with multiple stakeholders as part of Organizing Committee, Procurement Team for the Postgraduate Orientation and Graduate Social Night 2023
Executive (Professional Practices & Community)
The Institute for Human Resource Professionals
11.2020 - 10.2021
Led the Continuous Professional Development Programme and the rollout of thought leadership events to a community of 4000+ members
Took charge of the planning, management and emcee duty for the IHRP Conferment Ceremony for newly certified professionals. Logged a record high of over 700 attendees with an overall rating of 4.5/5
Partnered as Liaison and Operations Lead with various government agencies to launch the Alliance for Action on Work Life Harmony Webinar Series. Achieved record high of over 1000 attendees over 3 webinars in 1.5 months
Served as primary point-of-contact for programme and event partners, serving to accelerate event creation and planning for IHRP webinars, learning journeys and learning events
Performed Content Management on IHRP’s exclusive online learning platform, IHRP Connect, to ensure up-to-date learning resources. Worked with subject matter experts in the sourcing for new content
Provided secretariat support for quarterly Professional Practices Committee meetings, project related Steering Committee meetings and Community of Practice (CoP) Taskforce meetings
Served as CEO's Research Assistant, providing insights on topics such as employee engagement, mental well-being in the workplace and post-pandemic recovery
HR Executive
Safran Landing Systems
03.2020 - 11.2020
Addressed employee enquiries and served as the liaison to over 100 employees in 2 business units
Took charge of payroll processing of 360 employees
Implemented global and entity programmes, such as employee compensation & benefits, in a timely and self-directed manner, adding value with preliminary insights
Proposed 2 continuous improvement projects on HR work processes, workflow, policies and procedure within a 3 month period
Enforced policy and adherence to operating procedures
Education
BSc - Social Science, Sociology, Arts and Cultural Management
Singapore Management University
01.2020
N3 - Japanese Language Proficiency Test
The Japanese Cultural Society
Singapore
01.2017
Skills
Project Management
Programme Administration
Learning & Development
Stakeholder Engagement
Event Planning and Operations
Community Engagement
Teamwork and collaboration
Corporate Partnerships
Effective Communication
Microsoft Office
Languages
English
Mandarin
Japanese
Community Service
Museum Host and Care Facilitator, National Museum of Singapore, 08/01/18, 08/31/22, Ambassador of the National Museum, enhancing visitor experience., Performed the dual role of interviewer and trainer for the incoming batch of Museum Hosts.
Volunteer Manager, SMU People for Animal Welfare, 09/01/17, 08/31/19, Partnered with local animal shelters to raise participation., Canvased for support for projects to the SMU Centre for Social Responsibility., Initiated a more rigorous process to recruit volunteers.
Timeline
Programme Lead (Professional Development)
Singapore Institute of Directors
02.2024 - Current
Senior Executive (Graduate Studies)
Nanyang Technological University
10.2021 - 02.2024
Executive (Professional Practices & Community)
The Institute for Human Resource Professionals
11.2020 - 10.2021
HR Executive
Safran Landing Systems
03.2020 - 11.2020
BSc - Social Science, Sociology, Arts and Cultural Management
Singapore Management University
N3 - Japanese Language Proficiency Test
The Japanese Cultural Society
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