Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kijong Nam

Kijong Nam

Summary

I am a dedicated hospitality professional with hands-on experience in customer service, operations, and team collaboration, gained through my internship at Courtyard by Marriott Suwon and part-time roles as a physical education instructor. With fluency in both Korean and English, I am skilled in creating positive guest experiences and managing day-to-day hotel operations while maintaining a strong focus on guest satisfaction and efficiency.

Overview

6
6
years of professional experience

Work History

Intern

Courtyard by Marriott Suwon
01.2024 - 07.2025
  • Assisted front desk operations, including guest check-in/check-out, room assignments, and handling guest inquiries, ensuring a smooth and welcoming experience.
  • Supported the Food & Beverage team during breakfast and event services, maintaining cleanliness and delivering prompt service in high-volume settings.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Part-Time (Banquet Server)

Militopia Hotel by Marine
01.2022 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Military Service

01.2020 - 07.2021
  • Led a team of 30 soldiers, ensuring effective communication, task delegation, and completion of daily duties.
  • Managed equipment, resources, and supplies, ensuring proper maintenance and accountability.
  • Gained experience in high-pressure situations, developing strong decision-making, teamwork, and problem-solving skills.
  • Contributed to community outreach and welfare programs, helping improve relations between the military and local residents.

Part-Time Physical Education Instructor

TWINS Physical Education Academy
03.2019 - 01.2020
  • Instructed high school students preparing for university entrance in physical education programs, focusing on fitness assessments, athletic skills, and performance improvement.
  • Designed and led training sessions tailored to individual student needs, including strength, endurance, flexibility, and coordination exercises.
  • Monitored student progress and provided personalized feedback to help them meet university-level physical education requirements.
  • Maintained a safe and motivating environment, ensuring proper technique and injury prevention.

Education

Bachelor of Arts - International Tourism And Hospitality Management

Awarded By University of Sunderland
Singapore
09-2025

Higher Diploma in Tourism, Hospitality And Events

Management Development Institute of Singapore
Singapore
12-2023

Skills

  • Time Management & Organizational Skills
  • Multitasking in High-Pressure Environments
  • Working effectively with cross-functional teams to enhance guest experiences
  • Fluent in Korean (native) and English (professional proficiency), with the ability to communicate effectively with both local and international guests
  • Basic proficiency in Microsoft Word and PowerPoint for document creation and presentations

Languages

English
Advanced (C1)
Korean
Bilingual or Proficient (C2)

Timeline

Intern

Courtyard by Marriott Suwon
01.2024 - 07.2025

Part-Time (Banquet Server)

Militopia Hotel by Marine
01.2022 - 12.2022

Military Service

01.2020 - 07.2021

Part-Time Physical Education Instructor

TWINS Physical Education Academy
03.2019 - 01.2020

Bachelor of Arts - International Tourism And Hospitality Management

Awarded By University of Sunderland

Higher Diploma in Tourism, Hospitality And Events

Management Development Institute of Singapore

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Kijong Nam