Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kien FRANCISCO Nguyen

Kien FRANCISCO Nguyen

Ho Chi Minh City

Summary

Experienced support team member with an earnest and upbeat nature. Detail-oriented and organized multitasker with good communication strengths and demonstrated talent for handling dynamic and demanding needs. Competent the field and support of desktop applications.

Overview

5
5
years of professional experience

Work History

Senior Integration Support Specialist

TrueCommerce DiCentral Vietnam
10.2022 - Current
  • Specialized in EDI mapping and ANSI X12 standards to ensure seamless data exchange between trading partners.
  • Developed and maintained Azure Functions to support system integration and automation.
  • Conducted System Integration Testing (SIT) for EDI implementations, ensuring accuracy and compliance with client specifications.
  • Collaborated cross-functionally with clients and internal teams to troubleshoot and resolve EDI-related issues.
  • Supported digital transformation initiatives and provided training on EDI processes.

Banking Technical Specialist

Agribank
Ho Chi Minh City
06.2021 - 09.2022
  • Delivered technical support for retail banking and internet banking services, ensuring smooth operation and customer satisfaction.
  • Assisted in system upgrades and process improvements to enhance banking services.
  • Provided training and guidance to internal teams on banking technologies and operational workflows.

Education

Bachelor of International Business Management -

London Metropolitan University
Spain
09-2019

Business Analysis -

Vietnam-UK Institute For Research And Executive Education
Viet Nam
09-2017

Organizational Behavior -

Vietnam-UK Institute for Research and Executive Education

Skills

  • Electronic Data Interchange (EDI)
  • Cloud Computing
  • Azure Functions
  • Banking Technologies
  • Business Analysis
  • Soft Skills
  • Multi-tasking
  • Mentorship
  • Training
  • Managing tight deadlines
  • Managing unexpected obstacles
  • Managing demanding expectations
  • Staying focused
  • Staying productive
  • EDI mapping
  • System Integration Testing
  • Problem solving

Timeline

Senior Integration Support Specialist

TrueCommerce DiCentral Vietnam
10.2022 - Current

Banking Technical Specialist

Agribank
06.2021 - 09.2022

Bachelor of International Business Management -

London Metropolitan University

Business Analysis -

Vietnam-UK Institute For Research And Executive Education

Organizational Behavior -

Vietnam-UK Institute for Research and Executive Education
Kien FRANCISCO Nguyen